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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall i have to say this hotel was alright for the price. If you're not looking for anything fancy and just need a place to rest for a night or two this is the perfect place. The couple of negative things I experienced is when I booked through orbitz they couldn't find my reservation easily. The room wasn't thoroughly cleaned because they had open soaps from the last guest and trashes weren't changed.
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. However, we regret the inconvenience caused during your stay. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
I really liked the lady at the front desk in the morning. She was very helpful and knowledgeable to get us out to our dat quickly.
Business response:
We are delighted you chose Extended Stay America for your visit, and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town. Sincerely, Hotel Management
What I expected....a clean room at a reasonable price.
Business response:
Jim, thank you for choosing Extended Stay America. We appreciate your kind rating and hope we delivered on our commitments of providing comfortable accommodations at a fair price. We hope you will make us your home again on your next visit to this city. Sincerely, Hotel Management
Staff was helpful. Found old sock in closet. Microwave did not work
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our cordial staff and had an overall great stay. We will share your compliments with our staff. Your concerns regarding the housekeeping and maintenance issues have been shared with the appropriate teams to ensure a better experience going forward. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Meh Accommodations were ok, at best. Had a nice tube tv that barely received 12 channels in poor reception. Couch in the room had some good sized tears in it. Breakfast is underwhelming , but still a nice perk. There are oatmeal packets and granola bars available, but be sure to get there early because they run out fast and aren’t frequently refilled. Some of the staff is very friendly. Some are not.
Business response:
Thank you for staying with us and sharing your observations. We appreciate your comments, both positive and negative, which help us to improve our services and facilities. We aim to exceed all our guests' expectations and hope you will give us another chance to provide you with a better experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,556 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.