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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access from the airport, quick check in and check out
Business response:
Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
No ice machine on floor. Room could have been cleaned better but was tolerable (dirty windows with finger print smears) and tooth paste splatters on a picture frame near the sink. The tub backed up while in the shower, and the tv wasn’t a clear picture. The beds however were comfy. No extra blankets provided for pull out.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a pleasant visit and liked the comfort of beds. Your concern regarding the cleanliness will be shared with our housekeeping team so that corrective measure be taken. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I realized on the last day of my three day stay where I should have put the trash from my room. I would have liked a list in the room of where get things or put things, like trash.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating and glad to know you had a nice stay. We appreciate all your great feedback as it gives scope for further improvements. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Nice clean hotel with comfortable beds Hotel is convenient to airport and not far from downtown. Friendly and helpful staff.
Business response:
Michael, thank you for reviewing your stay. We are pleased to know you liked our location and that you also appreciated our associates. It was a pleasure hosting you, and we hope to see you again in the future so that we can provide you with an even better experience. Sincerely, Hotel Management
The room and layout surpassed any place we've stayed. However, I would gladly trade that room for a half decent breakfast. I asked 2 different people about servicing our room after staying two of four nights but the room was never serviced our entire stay.
Business response:
Thank you for selecting us. We are glad you liked your well-appointed room and had a good night’s sleep in your cozy bed. However, we sorry our breakfast wasn’t to your standards. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Breakfast was boring. Just oatmeal,grits ganola bars. No cereal,no muffins no plastric spoons. Kind of sucked
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the future. Sincerely, Hotel Management
Staff very helpful, television didn't work and immediately my room was changed.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our helpful staff. Thank you again for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.