Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Stephanie 

on Expedia

6 months ago

Prostitutes and pimps, drug dealers, half of the rooms didn’t have either working fridge or stove, no couch or rollaway beds available, most staff were very rude, peeling on tubs, not clean, never had clean towels or sheets. Loud, people fighting, doing drugs, broken doors, way to expensive for the condition the hotel is in and manager refused to fix any fees or issues. Bad area to begin with. I would not stay here again. I switched rooms multiple times with all different issues in the few weeks I stayed here. 

Elizabeth 

on Expedia

6 months ago

Uncleanliness and very unsafe. 

Mark 

on Expedia

6 months ago

Other than the transient (with a gun) arrest outside my room Friday Night, the lack of ANY water Saturday night and the charging of my $100 deposit I needed to dispute (with my credit card because you can't contact the actual hotel) when I got home, everything was good. 

Rita 

on Expedia

6 months ago

There was gum on the floor and the pillowcase the tub was filthy and pealing. There are some very questionable people that I assume live there and hanging out around the property. The staff was wonderful. They apologized profusely and refunded the night. I was only in the room for 10 mins before walking back out at asking for a refund. 

Candace 

on Expedia

7 months ago

Absolutely run down, not maintained, outdated just ghetto rooms. We booked a king suite with a fold out couch but when we checked in, it only was for 2. They said they dint have any that sleeps more with couches but it's clearly on their website. She could've told us that when we checked in with our kids that there was only 1 bed. Instead we had to go back down and get a different room. Bathroom door barely closed, huge hole in the wall from someone slamming it open. Bathtub/sink peeling and coming apart . No trashcan anywhe... read more

carole 

on Expedia

7 months ago

Chambre manquant de propreté Canapé lit cassé Pas de petit dejeuner 

Gregory 

on Expedia

7 months ago

Please ban this hotel This was hands down the worst hotel i have ever stayed in. My room was disgusting. My shower didn't work. They over booked the hotel so they were not able to give me another room. On top of this they couldn't get any of the key cards in the hotel to work. I feel like can't trust hotels.com moving forward after this