Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Courtney 

on Expedia

3 months ago

Bed was uncomfortable and the ac kept leaking water all over the floor 

Kaytlyn 

on Expedia

3 months ago

Please help- this stay was awful! Seriously this stay was awful- and I don’t really know what I need to do to get this made right. At check in, I stood there waiting for 15 minutes because the system wasn’t working. The room was seriously atrocious. Missing cupboard doors, trim falling off, nail polish painted on multiple doors, dirty sheets. Such low water pressure nothing would come out of the shower. Just drops out of the tub faucet. And seriously the bathroom was disgusting. The staff told us they didn’t have replacement... read more

Verified traveler 

on Expedia

4 months ago

Won't be staying here again I booked my stay back in April was told that they overbooked so they didn't have anything available, finally they had a cancelation so I got that room I was supposed to have a deluxe king suite the one I was given was a standard double room. The manager told me they'd have my room I originally booked in a fews days and I could just check back to see if it was available instead of him offering to contact me when it was. Got to the standard room and it was horrible, smelled like an ashtray, the stov... read more

Sandra 

on Expedia

4 months ago

I didn’t get what I ordered the place stinked nothing worked breakfast was black water down coffee with no cream and cheap muffins and it’s part homeless shelter 

Juan 

on Expedia

4 months ago

Dirty hotel El baño estaba sucio, apestaba a cigarrillo, el aire acondicionado sucio y el piso estaba pegajoso y sucio. Es horrible ese hotel para 120 dólares. 

Mackenzie 

on Expedia

4 months ago

Room was dirty. Plumbing issues. Smelt like cigarette smoke in the room. 

KIMBERLI 

on Expedia

4 months ago

As we walked to our room, we heard NUMEROUS rooms with dogs barking loudly and the place smelled so bad! Our room keys didn’t work. Had to get new ones that worked after 3 or 4 tries. When we opened the door, a half empty Taco Bell cup was on the table and the bed had recently been slept in or sat on as the pillows were a mess and part of the blanket (which was gross) was pulled back. There were large holes in the hallway walls, which also had no air conditioning on a 90+ degree day. We don’t even look in the bathroom! I can... read more

Will 

on Expedia

4 months ago

On check-in, the room we were given had a broken fridge and a broken pull-out sofa. The cushion in the pull out sofa also looked like it was found at a dump. We went to reception and she had us go up and down from reception to check out about six different rooms that had either broken pull out sofas, smelled heavy of smoke, or had broken fridges as well. After a long day of travel, we spent close to 2 hours looking for a suitable room. That's not what I wanted to do. I ended up moving a pull out sofa that was supposed to be ... read more