Extended Stay America - Indianapolis - Northwest - I-465

Business response:

Dear Sudhir,Thank you for reviewing your stay at Extended Stay America. We’re delighted that you had a positive experience during your stay. Our team is always working to provide a welcoming environment, and it’s rewarding to know that we met your expectations. We look forward to the opportunity to host you again in the future.Sincerely,Hotel Management 

Business response:

Dear Breyon, Thank you for writing such a wonderful review of our hotel! We especially appreciate your kind remarks about our convenient location close to various restaurants and shopping. We receive many great compliments about our area, so we are glad this made your stay perfect for your time in the city. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely,Hotel Management 

Business response:

Dear Jawand, Thank you for choosing us and for taking the time to leave your comments. Providing clean and comfortable hotel accommodations to all the guests who enter our door is always our priority. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Our front desk team is always here to assist you, as we appreciate your inpu... read more