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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1 night stay First time at an Extended Stay. The kitchen was nice if we were there longer. The breakfast should read "Grab and Go", not continental. Ice machine is needed, the ice trays were not full so I couldn't get ice till the morning. This would be a better choice for more than 1 night.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Indianapolis - West 86th St. We are glad you had a pleasant visit and liked some aspects of our hotel. We appreciate you observation and have taken a note of it. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, General Manager
Business response:
Fernanda, thank you for sharing your rating regarding your stay at Extended Stay America - Indianapolis - West 86th St. We are happy to know you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Kevin, thank you for choosing our hotel and for taking the time to sharing your rating. We are happy you had a nice stay overall, however, we apologize for not meeting 100% of your expectations. With feedback such as yours, we can only get better. Thank you again. We hope you will choose us again the next time you visit the area. Sincerely, General Manager
Nice hotel. Right off the highway. Quiet, clean. Friendly staff. Crystal rocks! Quite, clean hotel. Clise to highway. Easy access.
Business response:
Wow - Lisa, thanks for the terrific review. We are thrilled to know you loved your spotless room and that our location was perfect for your needs. It was a pleasure serving you at Extended Stay America - Indianapolis - West 86th St., and we look forward to welcoming you back soon. Sincerely, General Manager
Close enough to indiannapolis Came here for my daughters' s graduation at Depauw.. was very convenient and enjoyed a quiet environment. At the end of the event was exhausted n just needed a place to rest
Business response:
It was our pleasure hosting you at Extended Stay America - Indianapolis - West 86th St. We are glad to know you had a comfortable stay and that our convenient location was perfect for your needs. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Staying cheap for soccer weekend Our reservation was "upgraded" automatically. We then had a room with a bed and a sofa sleeper instead of two beds that was requested. The hotel is clean, but the walls are really thin. We had to listen to the conversation next door very late. The staff was very friendly.
Business response:
We appreciate you being our guest. We are pleased you liked the cleanliness of our hotel and the service we offered. However, please accept our apology for not having your room available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. We hope the rest of your stay was enjoyable and that you will stay with us again whenever you are in the area. Sincerely, General Manager
Comfy bed and friendly staff The staff was very friendly and the bed was comfortable, the studio was perfectly fine and we since did not need the kitchen no comment on that ... the bathroom was clean. Seemed like it was freshly painted in the halls . Good coffee with granola bars or packaged muffins ... wish the breakfast was fresher but it does the trick.
Business response:
Cynthia, thank you for your delightful review of our hotel. Your positive comments about our staff and comfortable beds are greatly appreciated. Thanks for choosing Extended Stay America - Indianapolis - West 86th St. We hope you are already planning another trip our way. Sincerely, General Manager
Blah Breakfast and Limited Access Pool The breakfast is boring and not very healthy. The pool is in an odd location and a bathroom is not nearby. I booked this hotel mainly for the breakfast and pool, so this was a disappointment.
Give them a chance Came for a family vaction. Great size for me and my two small kids,great pool. My room wasn't updated but others were and they looked great, also no bed bugs found in my room!
Business response:
Thank you for taking the time to write a review. I am more than pleased you and your family enjoyed the size of the room, the pool, and were able to have a great stay with us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.