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8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice comfortable hotel. The hotel was easy to get to. Crystal at the front desk was very helpful. She's the best.
Business response:
Cheryl, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good hotel- met our needs Stay was pleasant and very clean. Only issue was that there was a big snow fall and no one cleared the sidewalks or plowed the parking lot.
Business response:
Thank you for staying with us. We are glad you had a nice time with us and that you liked our well-kept property. That being said, we are sorry for the issue you had with our parking facility. We have shared your feedback with the concerned teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
Business response:
Timothy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Lobby was very dirty walking in. Bed had yellow stains and hair on it
Business response:
Kelly, thank you for reviewing us. We are happy to know you liked our location, but we apologize for the cleanliness issues you encountered in your room. We have taken a note of your feedback and have discussed it with our housekeeping team to make sure they do a deep cleaning so that no future guest experiences the same. We hope you will give us another opportunity to have you as our guest, and we are confident we can replace this experience with a positive one. Sincerely, Hotel Management
Business response:
Jacob, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
This hotel was pleasant enough to return to again. Especially for the price it is a good option out of the surrounding hotels in that area. Clean, friendly staff, small but free breakfast.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service as well as affordable rates. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Billy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Nice Hotel for Our Needs There were 5 of us needing a room, me and my 4 teen children. Having a hotel with a sofa bed was necessary. The room was neat and clean.
Business response:
Andrew, thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 964 reviews.
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.