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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly but didn’t move with competence around the desk. The halls had some litter in them apparently from guests who’d been there a while. Would have liked more options for breakfast. Juices, water and more breakfast bar options. Stairwells needed to be cleaned as did the elevator. Exercise facility comprised of a partially broken treadmill and old elliptical. Nothing else jammed in an old room. The shower curtain was too short and while the shower was nice the floor was soaked as the curtain didn’t even reach to... read more
Business response:
Thank you for the feedback about your stay at our hotel. Although we are happy to know that you liked our ideal location, we are sorry for not being able to meet all of your expectations while you were here. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every vis... read more
Business response:
Marian, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Front desk was amazing. Neighboring rooms had some very loud individuals but that's not the hotel's fault.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our Front Desk associates left you with a good impression of our hotel. However, we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. We hope you enjoyed your stay overall, and we would love for you to visit us again soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Thanks for being our guest at Extended Stay America. We are pleased to see your stay was a great one and our offerings were to your satisfaction. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Kayla, thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Gina, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location to nearby restaurants.
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
I will stay there again. Very pleased with the ease of booking this hotel at the last minute. It was clean, easily accessible and very competitively priced. I will be back.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.