Extended Stay America - Indianapolis - West 86th St.

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

John, thank you for staying at Extended Stay America. We are delighted to know you found us to be a great value and that you had a memorable visit here. Thanks for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Brian, thank you for staying at Extended Stay America. We are delighted you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America. We are thrilled to know you liked our offerings and that you were impressed with our ideal location as it was close to other interesting venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Colleen, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. It is a pleasure knowing you were satisfied with everything we offer and that you had an enjoyable stay. We look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your feedback regarding your stay at our hotel. We were pleased you enjoyed your overall stay with us and we will certainly share your feedback with our team to take corrective actions. Without feedback, good or bad, we cannot improve our service to our guests. We hope we have another opportunity to welcome you back to our hotel. Sincerely, Hotel Management 

Business response:

Lisa, thanks for taking the time to share your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Sandra, thank you for staying at Extended Stay America and for the terrific review! It is great to know that our team made your stay more comfortable. Making our guests feel at home is what we love to do, and we will share your compliments with them. We hope you will consider us again the next time you are in the area. Sincerely, Hotel Management