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8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Gary, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Reasonably Priced This hotel is located in an excellent part of Indianapolis. Overall I would recommend staying here if you are a first time visitor to the city. The rooms are clean and spacious. Also, there are great places to eat and shop within walking distance.
Business response:
Aaron, thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and ideal location. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. If we did not communicate this properly at check-in, we are sorry. We hope you will give us another chance so we can serve you much better in the future. Sincerely, General Manager
Business response:
Thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Breakfast "grab and go" was really lame. Granola bars and pre-packaged muffins. Tea or coffee. Would have been nice to have a kid-friendly beverage available and some fruit.
Business response:
Julie, thank you for choosing our hotel. Although you had an overall pleasant stay, we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. Please give us another chance to serve you better in the future. Sincerely, General Manager
decent rate compared to others Due to baseball tournament, rate was descent, was looking for something that included breakfast. Was dissatisfied with theirs. It only included, granola, muffins and oatmeal, nothing gluten free like fruit or yogurt. Other than that it was fine.
Business response:
Angie, thank you for staying at Extended Stay America - Indianapolis - West 86th St. while you were in the area for the tournament. We are happy we met your expectations in regard to our pricing. However, we are sorry we were not able to impress you with our breakfast selections. We will make note of your feedback as we plan any changes in the future. We value your business and hope we will be your choice again in the future. Sincerely, General Manager
Business response:
Andrew, we are delighted you chose to stay at Extended Stay America - Indianapolis - West 86th St. Thank you for the four-star rating which lets us know you enjoyed your overall experience with us. We appreciate your business and hope to see you again on your future trip to the area. Sincerely, General Manager
Nice place. Will stay again when passing through. Super fast check in. Very helpful. Room was clean. Close shopping and restaurants. need to watch the exits better. Someone used the rug to prop the door open and left it like that all night and day. Garbage piled up around back garbage cans.
Business response:
Deborah, it was our pleasure hosting you at Extended Stay America - Indianapolis - West 86th St. We are pleased to read our attentive service and convenient location left you with a good impression of our hotel. I will be sure to share your feedback with my housekeeping team in an effort to improve our performance. We appreciate you choosing us and look forward to welcoming you back in the future. Sincerely, General Manager
Business response:
Roberto, many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Indianapolis - West 86th St. Sincerely, General Manager
Extended Stay America - Indianapolis - West 86th St. has a 3.6 star rating with 1,376 reviews.
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.