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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
a problem with plumbing but gave us a better room rooms were nice;very clean, ? recently remodeled. Would have liked a better breakfast. the one offered was minimalist. Nothing hot.
Business response:
Thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, Hotel Management
Business response:
Erica, thank you for your four-star rating. We are delighted we met almost all of your expectations and you had a great time at Extended Stay America. It was a pleasure hosting you, and we look forward to welcoming you back. Sincerely, Hotel Management
Just the best Stay ever! Located just off the North West corner of I-465 ( the loop highway around Indy). Great location, great food near by, and best of all, they cater to dog owners! Very friendly staff as well!
Business response:
Donald, thank you for staying at Extended Stay America and for posting a nice feedback. We are delighted to read you enjoyed our location and the service offered by our staff. It was a pleasure having you as our guest, and we hope to see you here on your next trip this way. Sincerely, Hotel Management
Crystal was GREAT!!!!!! After a few problems at check in on getting the correct room(all problems coming on behalf of Expedia), our stay went well. We were in town for a concert and just stayed one night but Crystal at the front desk made our stay go great! She was more than willing to work with us on getting the correct room and meeting all of our expectations! She also spoke with Expedia on the phone and recommended to them to compensate us on our misfortunes which they did.She was AWESOME!
Business response:
Jamie, thank you for staying at Extended Stay America while in the city for a concert. We are glad to know you loved the service provided by Crystal made your visit a memorable one and that our location was perfect for your needs. Your compliments will be shared. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Gary, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
Thank you for taking the time to share your kind rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Reasonably Priced This hotel is located in an excellent part of Indianapolis. Overall I would recommend staying here if you are a first time visitor to the city. The rooms are clean and spacious. Also, there are great places to eat and shop within walking distance.
Business response:
Aaron, thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and ideal location. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. If we did not communicate this properly at check-in, we are sorry. We hope you will give us another chance so we can serve you much better in the future. Sincerely, General Manager
Business response:
Thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Breakfast "grab and go" was really lame. Granola bars and pre-packaged muffins. Tea or coffee. Would have been nice to have a kid-friendly beverage available and some fruit.
Business response:
Julie, thank you for choosing our hotel. Although you had an overall pleasant stay, we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. Please give us another chance to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 941 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.