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Extended Stay America - Indianapolis - West 86th St.
- Hotels
- Indianapolis, IN
About this business
Location details
8520 Northwest Blvd., Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel close to highway. Check in and check out was super easy and the staff was very friendly! We will stay again!
Business response:
We appreciate your wonderful feedback about your stay at Extended Stay America! We are devoted to providing outstanding service, and we are delighted that we met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very good hotel for the price. Very good hotel for the price. Conveniently located near highway. We had excellent experience with the staff. They were very helpful.
Business response:
Thank you for choosing Extended Stay America for your stay.We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was our pleasure hosting you, and we invite you to stay with us again the next time you visitour area. Sincerely, Hotel Management
It was a decent hotel for the most part. Staff was very friendly and accommodating. As others have mentioned, there wasn't much for a breakfast bar, but then again, I didn't go there to have breakfast so I wasn't really deterred about that. Overall, nice stay.
Business response:
Thank you for choosing to stay at our hotel. We are thrilled to know you were comfortable here and were impressed with the attentive service provided by our staff. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Judith, we are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management
Enjoyed My stay I really enjoyed my stay there and will be back very soon.
Business response:
Dennis, thank you for your fabulous review and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Staff was friendly but didn’t move with competence around the desk. The halls had some litter in them apparently from guests who’d been there a while. Would have liked more options for breakfast. Juices, water and more breakfast bar options. Stairwells needed to be cleaned as did the elevator. Exercise facility comprised of a partially broken treadmill and old elliptical. Nothing else jammed in an old room. The shower curtain was too short and while the shower was nice the floor was soaked as the curtain didn’t even reach to... read more
Business response:
Thank you for the feedback about your stay at our hotel. Although we are happy to know that you liked our ideal location, we are sorry for not being able to meet all of your expectations while you were here. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every vis... read more
Business response:
Marian, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Front desk was amazing. Neighboring rooms had some very loud individuals but that's not the hotel's fault.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our Front Desk associates left you with a good impression of our hotel. However, we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. We hope you enjoyed your stay overall, and we would love for you to visit us again soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - West 86th St.
How is Extended Stay America - Indianapolis - West 86th St. rated?
Extended Stay America - Indianapolis - West 86th St. has a 4.4 star rating with 964 reviews.
When is Extended Stay America - Indianapolis - West 86th St. open?
Extended Stay America - Indianapolis - West 86th St. is open now. It will close tomorrow at 12:00 a.m.