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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Low price, low expectations Noisy, smelled like beef jerky, apparently no quiet curfew enforced. But price was cheap.
Business response:
William, we apologize for the inconvenience you experienced due to the noise as well as smell issues during your stay. We work hard to provide a clean and comfortable environment, and we're sorry we fell short in making that happen for you. We have shared your concerns with our housekeeping and front desk teams in an effort to improve our service delivery. We hope you will give us another chance to impress you on a future visit. Sincerely, General Manager
Business response:
Dorothy, thank you for being our guest at Extended Stay America - Jackson – Ridgeland. We are thrilled we exceeded your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, General Manager
Cleanliness of room/hotel My stay was very enjoyable.
Business response:
Thank you for including Extended Stay America - Jackson - Ridgeland in your travel plans. We are pleased to read you enjoyed your time with us and were impressed with our clean facilities. Your feedback is much appreciated, and we hope to be your hotel of choice every time you visit our area. Sincerely, General Manager
Unexpected Lodging The reason for the stay was to find a place to reside while my power was restored at my home.
Business response:
Joseph, thank you for being our guest at Extended Stay America - Jackson - Ridgeland. We are happy you had a pleasant visit and that you were satisfied with all that we have to offer. We appreciate your business and hope we will be your first choice every time you visit this area. Sincerely, General Manager
Everyone was pleasant.
Business response:
James, thank you for the kind review. We are glad to see everything that we have to offer were to your satisfaction, especially the service provided by our courteous staff. It was a pleasure having you as our guest, and we hope to welcome you back on your next trip to Extended Stay America - Jackson - Ridgeland. Sincerely, General Manager
Business response:
Felicia, it was a pleasure having you as our guest at Extended Stay America - Jackson – Ridgeland. We are delighted to note that you enjoyed your time with us. Thank you, we look forward to your return visit. Sincerely, General Manager
Ok for a guy traveling alone, but not with wife There is no elevator. I walk with a cane and my room was on the 3rd floor. Front desk person was the best part of the stay - knowledgeable, personable and professional. Bathroom towel rack and fixtures needed to be wiped. Room had a stale smell from being closed for a long time. Refrigerator needed to be aired out. Refrigerator and stove were much larger than expected, but I did not use either. This place was ok for me, but not when travelling with my wife.
Business response:
John, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our service front service. That being said, we are sorry for any inconvenience you had while here. Your feedback will be shared with the maintenance team in an effort to improve our facilities. I hope you will give us another chance to impress you on your next trip. Sincerely, General Manager
Good location around everything that you may need. soothing and quiet for the location. Great restaurants and shopping.
Business response:
Derrick, thank you for your five-star review. We are glad you loved our location close to a variety of restaurants and shopping. We enjoyed having you as our guest at Extended Stay America - Jackson - Ridgeland and look forward to seeing you again. Have a great day! Sincerely, General Manager
the WiFi was horrible and had to contact IT department personally. bathroom had past guest brush/comb and hair products left in room.
Business response:
Thanks for taking the time to evaluate our hotel. I apologize for the slow Wi-Fi connection and the cleanliness issues you experienced while here. I have shared your concerns with the respective associates so that they can take care of it. I hope your experience as a whole more than made up for this. We appreciate your constructive feedback and hope to have the opportunity to welcome you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.