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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are much better hotels for the same price. It was ok. Not my favorite place to stay. Front desk personnel seemed bothered by my check in, wasn't rude, just bland. Also didn't know this place didn't have an elevator. Had to drag everything up and down the stairs. Wasn't worth the price.
HORRIBLE CUSTOMER SERVICE I had resveration and when I got there I had to travel to find another hotel it was horrible customer service I never stay again
Business response:
The feedback provided in your review is much appreciated. Please accept our most sincere apologies for the horrible customer service. To make sure this doesn't happen again, I am coaching our staff on the proper service that must be maintained at all times. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Great service, clean, and affordable Destiney was very kind and efficient at check in. The manager Mr. Brown made sure our stay was above par. This is a nice hotel at a reasonable price. The rooms are nice. Breakfast is grab and go, I'll take that over the fake eggs at some places! Room was clean and comfortable. Good deal for the money.
Business response:
Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with great service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Clean, friendly staff, newly renovated. The hotel was great! It has been completely renovated. Was awesome! Really enjoyed it! Thank you!
Good overall Overall, I liked the room I had. The hotel didn't have elevators and it was a pain bringing my bags up the stairs. I called the front desk for the wifi code and the employee told me to call back in the morning at 7 (so I was not able to use the wifi). The bathroom is small, but that was okay because the closets and living area was spacious. I enjoyed my stay.
Business response:
Thank you for the feedback about your stay at our hotel. I am thrilled to read your remarks about how spacious the room is. However, I am very sorry that the night attendant didn't provide you with the WiFi pass code. To prevent this from happening again, my team is making sure that everyone has the tools they need to accommodate our guests. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken... read more
Great value. Very reasonably priced. The staff was courteous, friendly & helpful.
Business response:
We appreciate you writing a review and for choosing to stay with us. It is great reading how affordable our location is to guests and how helpful our staff is. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good location Good place to stay if you're on a road trip. Huge room, great location.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that we're a good hotel in a great location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
HOME AWAY FROM HOME THE STAY WAS RELAXING AS USUAL. A HOME AWAY FROM HOME.
Business response:
Thank you for taking the time to write a review. I am glad to see you had a relaxing experience, which is what we strive to provide for each guest. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Modern and Comfy No issues with check in, no issues with the wifi, or bath issues, or really anything. As far as room service, I didn't want any during my 3-day stay, but when encountered in the halls, they were very kind. I will be coming back very soon.
Business response:
Thank you for your terrific review of our property. I'm thrilled that there were no issues with check in, the bath, and WiFi. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.