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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are great and clean. I really enjoyed my stay. Staff was friendly and professional
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with great clean rooms and friendly professional staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Excellent staff. Great amentities. Would recommend to everyone I know.
Business response:
We appreciate you sharing your comments. I am pleased to read you would recommend our hotel due to your approval of the customer service provided by our staff and how comfortable you were with our amenities. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
All around excellent experience Friendly staff. Excellent comfort. Great amentities
Business response:
Thank you for taking the time to share your experience. I am pleased to see you enjoyed your comfortable room accommodations and that our staff was able to make a positive impression. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Thumbs Down We will not come back! And we will not recommend it to anybody! The service is awful! The receptionist and whoever is answering the phone call are rude. They even complained about my kids who are just having fun inside our room!
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for past experience at our Jackson Ridgewood location regarding our receptionist. To make sure this doesn't happen again, I have spoken with my entire team in regards to your concerns to make certain this will not happen to another of our guests. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the... read more
Close to shopping I really enjoyed my stay here. It was convenient to shopping, food and dining and right off the highway. The rooms were perfect, and they were very clean and well designed. It was just enough for me and I felt like I was at home. I appreciate speedy check in and check out. I world DEFINITELY recommend THIS LOCATION ONLY for anyone to stay here. The one caveat I world say to this property is that it does not have elevators, so if you have heavy luggage, then you're stuck carrying it up flights of stairs.
Business response:
It is so rewarding to read you had an excellent stay at our hotel. Thank you for your comments. We are pleased to read your room accommodations were to your liking and that our location was perfect for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
You get what you pay for We only needed a room for one night and we could've have done worse with the room and the rate. Overall, the room was clean spacious, and was just what we needed. However, you most certainly get what you pay for: -no vending machines -there was no drain cover in the shower and a missing outlet cover one one of the outlets (very hazardous when traveling with a toddler) -coffee is provided in the lobby with some granola bars and packaged muffins -no hairdryer in the room -you only get a facial bar of s... read more
Business response:
Thank you for taking the time to share your experience. I am pleased to read you enjoyed the spaciousness of your room, but disappointed about the inconveniences you endured. I do agree that the little things go a long way, which is why these issues will be addressed with our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Excellent
I really enjoyed the convenience of the business
Business response:
The team and I appreciate your remarks. It is good to know you found convenience at our hotel during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Wonderful . Would go back anytime
Business response:
Thank you for sharing your experience. It is good to know you had an excellent stay and that you would stay with us again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.