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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First Impression My stay was terrible the breakfast was terrible and the room service is horrible. This hotel needs someone to come in and fix it up the hallway smells really bad like onions there are bugs in the room (roaches) which indicates the rooms are not being cleaned properly. Will not be staying at this room anymore I am afraid of staying out of the rooms out of town. Your first impression is your last and that was horrible
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies in regards to your recent stay with us. To make sure this doesn't happen again, I have spoken with my entire staff about your issues. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great Management, Excellent Customer Service. Service was excellent. Rick B. The manager was excellent, great customer service, hotel was very clean an welcoming.Hotel is under great management an I would book again.
Business response:
Thank you for your kind words. We are so glad that you enjoyed your clean, comfortable room and our friendly staff. We hope to see you again soon.
Great Stay Stay was great, very clean room
Business response:
The staff and I read your review, and would like to thank you for writing such terrific things about our property. It's great to hear that your stay was great and the room was very clean. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Dirty bath towels with hairs,,, don't stay here!!! This is the second Extended Stay we have stayed in for this month. The first one was in Tulsa OK. Both hotels had the same problem. No hair dryer in the room, and most importantly there were hairs on their bath towels. Why couldn't your hotel invest in better washing machines that can clean your dirty towels. It was so disgusting. 2 bad experiences in one month, I will avoid this dirty hotel chain at all cost in the future. Don't stay here until you don't mind other people's... read more
Under Renovation The hotel is currently under renovation. I was upgraded to one of the newly renovated rooms. When staying in hotels, cleanliness is my main thing. I am the biggest germaphobe, but this room did not make me cringe at all. Room was cute. Clean. Clean bathroom, fresh paint, clean linens, new carpet. I felt comfortable. If all of the renovated rooms will be like this, then I most definitely recommend this hotel.
Business response:
The staff and I read your review, and would like to thank you for writing such kind comments about your experience with us. I am so pleased to read that you enjoyed our updated rooms as well as our convenient location! Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
It's okay The room was nice but the hotel was under renovation so it was a little cluttered and the heat/air unit was not functioning properly. But overall it was a nice stay for the money.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the inconveniences you experienced due to our construction. Still, I am so pleased to know that your room met your expectations and that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
simple
Business response:
I want to thank you for taking the time to post a review of your experience with us. It's great to hear that we were able to accommodate your needs with a pleasant stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Get Away Enjoyed the overnight stay, will use the hotel again.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.