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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great stay The hotel was great and I would go back again it was a perfect night
Excellent spot to return to! This extended stay hotel just over County Line Road was in a perfect location for me. Right off Hywy 55 and, therefore, close to everything if you have a car, which I did. THey even have a small pool good for a few short laps. THe room was great, could use a new rug -- and bring your own hangers. But the bathroom was clean and the kitchen was well-equipped. Indeed, I will stay there again on my next trip to Jackson.
Bad Could not get the room they said it was for the next night an not the night I want it an they couldn't give me a room so I had to go to another hotel .
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that the room you booked was not available. As this hotel’s manager, I can assure you that I have discussed this communication breakdown with our staff and am working with them to ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're in town.
A real disappointment The hotel is old and poorly maintained. The room smelled bad and I couldn't get rid of the odor even with the window open. The shower did not have a shower curtain.
Business response:
Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our convenient location. Still, it upsets me to hear that our level of cleanliness did not meet your expectations. Please know, I am working with our entire staff to improve our cleaning procedures to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations ... read more
Out dated and shabby This place is not well cared for. The staff was friendly and helpful but clearly the owners don't care. The carpet was dingy and smelly. The hot water was barely warn.
Business response:
Jay - Your review for our hotel was recently brought to my attention. I am so glad to read that our staff provided you with exceptional service. Still, I am sorry to hear that our hotel did not meet your expectations. As this hotel's manager, I can assure you that we are working to improve our offerings moving forward. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
comfortable living At first, I didn't have a pleasant visit Marshay was not very friendly she was short and to the point but after revisiting I enjoyed her and she became very nice and helpful I appreciate the service provided by her. I will be returning!
Disgusting-Could NOT Stay! Are you kidding me?! I was absolutely flabbergasted and embarrassed that, apparently, my intuition was off and my research skills were terribly lacking on this one! I was afraid to sit on any surfaces made for sitting and sat on the coffee table to make phone calls to locate other accommodations AS SOON AS I ENTERED THE ROOM! I am seeking a refund from ESA/hotels.com and I would recommend that hotels.com NOT maintain a relationship with nor publish this location in their ads. DIS-FRIGGIN'-GUSTING!
extended stay the room (itself) was very nice, however, i could smell (what i believed to be marijuana) fumes coming from the hall way or near by rooms. i am a law enforcement officer. noisy customers throughout the night kept me awake. while loading my car (prior to official check out time), the "system" locked my room. my key would not work in the door on the second trip back to the room to retrieve the remainder of my belongings. the kitchen was a great service inside the room. the bed was nice, the room was comfortable o... read more
near my business review Location was easy to access interstate and other restaurants in the area. Best of all the kitchen area in the rooms.
Business response:
Walt – I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your fully equipped kitchen and the location of our hotel. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.