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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the price but the amenities were few. There was a rip in the couch that wasn't mended. There was one small soap. Bed was comfortable. Breakfast was skimpy. We had to ask for muffins. The staff though was friendly and helpful. Location was good. It was fairly quiet except for loud barking every time we walked past one door. Lobby was pretty and decorated nicely for the holidays.
Business response:
Dear Gloria, Thank you for taking the time to give essential specifics in your evaluation of our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we truly hope you will consider allowing us to make it up to you on another visit.Sincerely,Hotel Management
I like how helpful and understanding the staff are especially kay she is the best part of extend stay .
Business response:
Dear Hannuar, we are flattered by your positive review of Extended Stay America. Thank you for the kind comments about our staff, especially Kay; we are lucky to have her as part of the team. It is our pleasure to host you during your time in the city. Please join us again on your next visit.SincerelyHotel Management
The staff was extremely helpful and friendly
Clarissa was amazing
Business response:
Dear Hannuar, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Clarissa, and we'll be sure to share your compliments with her. Thanks again, and we hope you will plan on staying with us again in the future.Sincerely,Hotel Management
Not too bad not too good Room was ok. Water was always dirty when turned on. Clarissa at the front desk was awesome !!!! Hotel is holding my $100 deposit hostage normally most hotels keep a card on file for incidentals. Kind of sucks
Business response:
Dear Jenny, thank you for the kind comments regarding our service, especially from Clarissa. However, we are disappointed you had issues with water in your room. We have informed our team for review and proper action. Also, the 100$ deposit is refunded within 14 days post departure. If you don't get it within this time, please contact us at the front desk so we can assist you. We welcome another opportunity to show you this does not meet our high standards and appreciate the feedback and hope to see you the next time you vis... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,461 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.