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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Run down place
Business response:
Dear Guest, We appreciate your feedback and regret that your experience did not meet expectations. Extended Stay America is committed to enhancing our property, and guest input is invaluable. We hope to have the opportunity to provide you with a much-improved stay in the future. Sincerely, Hotel Management
I did not stay after learning of a hidden fee that hasn’t been shared with their 3rd party affiliates ($100) deposit, the condition of the property with some noticeably poor cosmetics
Business response:
Dear Guest, We sincerely apologize for any frustration caused by the unexpected deposit and the condition of the property. Transparency is important, and we regret any miscommunication regarding fees through third-party booking platforms. Your feedback is valuable, and we are actively working to enhance both clarity and the overall guest experience. We hope you will consider staying with us in the future. Sincerely, Hotel Management
Dirty room and tub? The employee looked like she had just woken up. I had to wait a while to get service. Very disappointed in the Extended Stay property. I would not recommend this location.
Business response:
Dear Guest, We sincerely apologize for the disappointing experience you had during your stay. We strive to provide a clean and welcoming environment, along with attentive service, and we regret that we fell short in this instance. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements. We truly appreciate you bringing this to our attention and hope you will consider giving us another opportunity to provide you with a much better experience in the future. Sincerely, Hotel Manageme... read more
The worst! Extremely dirty
Business response:
Dear Carl, We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a comfortable and well-maintained environment is our priority, and we regret that we did not meet your expectations. Your feedback is invaluable, and we will address these concerns with our team to improve our standards. We appreciate your time in sharing your experience and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
It's a middle class hotel with basic features & those features were well presented! All OK!
Business response:
Dear John, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and welcoming environment, combined with various amenities, including a fully equipped kitchen and grab-and-go breakfast for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.