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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was filthy. Especially the floor. Found used bandaids, huge dust clumps under the beds and generally a very dirty floor that clearly hasn’t seen a mop in a long time
Business response:
Dear Lynn, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. It is unacceptable that the floor and other areas did not meet our standards. We are addressing this with our housekeeping team to ensure better attention to detail going forward. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
Remember it's temporary I'm not a place to live. Waiting to transition into new house. I chose the extended stay to try to save money on lodging in meals. I chose this extended stay because it was not far from my job and also convenient with shopping and in a busy prominent side of town. Lobby was nice and clean. Rooms need and upgrade and better upkeep. It is just temporary. When I had to stay another week it was a little frustrating trying to know we were in a small space to try to cook something and you had to open the wi... read more
Business response:
Dear Ella, Thank you for sharing your experience with us. We are glad our location and convenience worked well for you during your transition. We also appreciate your kind words about the lobby. We understand the challenges of staying in a smaller space, and we apologize for any frustration caused by the cooking situation and the comfort of the beds. Your feedback is incredibly valuable, and we’ll certainly look into these areas for improvement. We hope to welcome you back for an even better stay next time. Sincerely,Hotel M... read more
Not What we thought
Business response:
Dear Romualdo, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We understand how important it is for guests to feel fully satisfied with their stay, and we appreciate your perspective. If you would like to share more details, we are happy to address any concerns directly and improve your experience for future stays.Sincerely,Hotel Management
Is terrible
Business response:
Dear Nathacha, Thank you for being our guest and letting us know about your time with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We hope to provide you with the excellent service you should have received on this visit. Thanks again for being our guest.Sincerely,Hotel Management
Not staying here again The room was at best average. A lot of suspicious activities going on there. The AC worked great as well as the shower. Also made use of the iron and ironing board. We were told they lock down the hotel at 11 so if our key wouldn't allow us in then we had to call someone from outside? Weird.
Business response:
Dear Jeffery, Thank you for sharing your feedback. We sincerely apologize for the concerns you experienced during your stay, especially regarding the atmosphere and access restrictions. We understand how important a safe and comfortable environment is, and we will review our policies to ensure a better experience for future guests. We are glad to hear that you found the room’s amenities satisfactory, and we appreciate your understanding. Your feedback is essential as we continue to improve our services, and we hope you will ... read more
The price was very affordable but the room itself was not the best .There was an odd smell upon entering the room itself . The bathroom look so worn down , the kitchen area is old / rusty looking , the pull out sofa bed was old , rusty and didn’t have a sheet on the actual mattress. The mattress was old yellow with brown/ gray spots . When cleaning up a few things off the floor , we then realized the floor looked as if it wasn’t mopped . The painting of the tree was also upside down . To get in the building the doors was ful... read more
Business response:
Dear Unity, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
It was a nice and comfortable stop for us and our two little dogs. The front desk was very helpful in getting us situated and ensuring we had everything we needed.
Furniture was falling apart and TV remote was missing. Electric outlet by the bed did not work. No breakfast which was promised.
Business response:
Dear Robert, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the not-so-good experience. We know a first impression is essential, and what you experience is not typical. Further, we regret the condition of the room delivered was not to your expectations. Allow us to review and take action and also ensure that we double-check the rooms to be delivered. Should your travels bring you back to the city, we would welcome the opportunity to have you stay with us again an... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.