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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleasant Experience
Business response:
Travis, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was okay
Business response:
Erica, Thank you for your feedback. We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. We look forward to welcoming you back soon. Sincerely, Hotel Management
Just a relaxing weeking for Valentines day Unexpected 100 deposit when i booked it never said that . The breakfast so horrible coffee a few granola bars Stale not enough coffee The muffin seemed old but it was frozen For all that money I paid and the 100 dollars refund breakfast it was horrible
Business response:
Ricardo, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. However, we are sorry our grab-and-go breakfast was not up to your liking. We hope to see you again soon. Sincerely, Hotel Management
My visi was fair, except there were two employees who were very professional and showed care and concern I believe her name was Kay and another' name was Kenyatta.... The room had not been thoroughly cleaned, but the linen was clean. Under the bed there was a cloth sagging beneath the box spring, and I heard low snoring that sounded like it was in the room or next room.
Business response:
Thank you for being our guest. We are pleased to know you had an overall good stay with us and that you were impressed with our courteous associates. We will surely share your compliments with the staff mentioned in your review. That said, we are sorry for the inconvenience you experienced during your stay with us. We will work on the concerns mentioned in your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Clean, spacious rooms. Main ceiling light fixture was missing globe and one of the two bulbs were blown. A fast-food milkshake cup/straw had been left in freezer (presumably from last guest). Comfortable bed. Pleasantly decorated. Multiple available electrical outlets. Only 3 low to medium fill pillows provided with queen size bed and two guests.
We were in a pet room and i felt maybe i should not be to harsh. I felt it wasnt up to my standards for the price and extra pet fee. I will look over scratched and torn furnishings. But my bed did not have mattress cover and mattress was stained and nasty looking. There was no dishware or any utensils. One tiny trash receptacle in bathroom. The tv did not work well, could not see picture only sound.
Business response:
Ray, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the mistakes made when servicing your guest room. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding your concerns with the television and make sure the problem is resolved immediately. We hope you will consider giving us a second chance so we can prove this is not typical of our service... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,461 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.