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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean
The property I live at had a power outage which led reasoning for the extended stay at your business. It was close to my job which was a plus. The front office staff was nice and professional, no problem there. The room floor was so dirty that it turned my feet black. I had to buy cleaning supplies to clean my room that should have already been cleaned. The let out bed had urine stains and no sheet, Iwas disgusted. The beds were very uncomfortable and the springs were digging in my back, which left me with lower back pain. T... read more
Business response:
Dear Malissa, Thank you for your feedback! We sincerely apologize for the issues you encountered during your stay. It’s unacceptable that your room was not properly cleaned, and we are sorry to hear about the condition of the floor and the sofa bed. We take your concerns about safety and comfort very seriously and will address these matters with our team immediately. Your experience is important to us, and we hope to provide a better stay in the future.Sincerely,Hotel Management
The staff was very nice
Business response:
Dear Melissa, Thank you for your feedback! We’re thrilled to hear that you found our staff to be very nice during your stay. Our team is dedicated to providing excellent service, and your kind words motivate us to keep up the great work. We appreciate your support and hope to welcome you back to Extended Stay America soon for another pleasant stay!Sincerely,Hotel Management
Great
Overall the property was clean. Staff was friendly. I just didn't like smelling of 'the green stuff' everytime I stepped outside of the building and returning. The smell also filled the hallways. There should also be a notification on the website mentioning your $100 deposit upon check-in. That was certainly an unwelcoming surprise.
Lovely view of pond outside
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.