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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Carrie is always great!
Business response:
Dear Guest, Thank you so much for your kind words! We are delighted to hear that Carrie made your stay so enjoyable—she truly is a valued part of our team. It means a lot to know your experience was a positive one. We look forward to welcoming you back to Extended Stay America for another great visit in the future. Sincerely, Hotel Management
BEWARE!!!!! DO NOT come to this hotel. I was traveling with my wife,3year old girl and newborn boy. Pulling into this hotel the first thing I noticed was the junkies standing by the door trying to get a free room although the outside did look clean and up to date. Checking into the hotel it was a hassle just to get 3 towels! Walking into our room the god awful smell of urine almost made me take the kids to sleep in the car being it was so late and hard to find another hotel. Walking into our room in the beggining our keys di... read more
Business response:
Dear Guest, Thank you for sharing your experience. We sincerely apologize for the discomfort and challenges you faced, especially while traveling with your young children. Your concerns about the condition of the room and the service you received are deeply troubling, and we regret that your stay was far from what you expected. We understand how frustrating this must have been, particularly with maintenance and staff availability. Please know your feedback is valued and will be used to help create a better environment for fu... read more
People live here and you get what you get with that. When we checked in, there were a couple of russian guys at the front desk checking in with "escorts". The hallway to our room smelt like straight pot. The bed was awful and i slept in the recliner for the two nights we were there. The staff was very understanding and friendly and gave me a partial refund for the inconvenience. The parking lot needed a good cleaning and people had their laundry out on their cars overnight. Lots of food choices nearby
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to hear your stay was impacted by issues that made you uncomfortable, and we truly regret that the room conditions did not meet your expectations. We’re grateful you found the staff understanding and responsive, and we appreciate your recognition of their efforts. Your feedback is important to us and will be used to help enhance future guest experiences. We hope to welcome you back for a more pleasant and restful visit. Sincerely, Hotel Manageme... read more
It's not Fancy, but it's got what you need at an affordable price
The room I stayed in on the ground floor was outdated and needs renovation. However, the hotel overall was good, located in a quiet area, and the staff were helpful and friendly.
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay. We truly appreciate your kind acknowledgment of our team and the peaceful surroundings. We also sincerely regret that your accommodations did not fully meet expectations. Please accept our apologies for any inconvenience caused. Your feedback is valuable and has been shared for review as we work toward improvements. We would be grateful for the opportunity to welcome you back for a better experience. Sincerely, Hotel Management
Very date property, woke up to cockroaches on the wall, the tub was very dirty and looked like there was once slip resistance there but pulled off, breakfast was nothing but muffins and not enough to feed everybody that was trying to eat. Very disappointing.
Business response:
Dear Jennifer, Thank you for sharing your experience. We are sorry to hear that your stay didn’t meet expectations. While we are glad you took the time to let us know how things went, we understand your frustration and take your feedback seriously. It is important that guests feel comfortable and well cared for, and your comments help guide us as we work to create a better visit next time. Sincerely, Hotel Management
Owner of a cleaning service business myself The service was great and the front service attendant was out of this world the room was clean and very nice and tidy
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.