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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall, the room was clean and functional the electric outlet by the bed, which supplies electricity to both lamps and clock-radio was loose and nonfunctional. The only lights were in the kitchen and bathroom. The free breakfast consisted of only two kinds of muffins, Nutrigrain bars, and instant oatmeal. Pool was clean.
Business response:
Dear Robert, Thank you for your feedback. We’re pleased to hear that you found the room clean and functional and that you enjoyed the pool. We apologize for the issue with the electric outlet and the limited breakfast options. We are addressing the outlet issue with our maintenance team and will review our breakfast offerings to improve variety. Your input helps us enhance our services, and we hope to provide a better experience at Extended Stay America on your next visit. Sincerely,Hotel Management
Homeless Shelter not a hotel This place is a certified DUMP!!! Do not stay here!!!! Bathroom door knob broken Towel rack hanging off wall. Room 242 smelled like feet People hanging out in the halls accompanied by plenty of garbage. This was my first experience staying in a homeless shelter I did not feel safe at all.
Business response:
Dear Mark, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. The condition of the bathroom door knob, towel rack, and room cleanliness are not acceptable, and we will address these maintenance concerns immediately. Your safety and comfort are our priorities, and we are sorry that we fell short. We appreciate your comments and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
I liked everything
Key card machine was broke, someone had to stay in the room or we had to go get someone from the office to let us in. Roaches came out the closer to night, and a lot of them. The bathroom sink stay clogged.
Business response:
Dear Elisabeth, Thank you for your feedback. We apologize for the inconvenience with the key card machine and the issues with roaches and a clogged bathroom sink. This is not the standard we aim to provide, and we are addressing these concerns with our maintenance and pest control teams to ensure improvements. We regret the impact this had on your stay and appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Managemen... read more
I have new comments to say about this
Business response:
Dear Gilder, Thank you for providing additional feedback. We apologize for the ongoing issues with cleanliness and power disruptions you experienced. These concerns are not reflective of our standards, and we are taking action to address them promptly. Your satisfaction is important to us, and we are committed to making improvements. We hope to welcome you back and ensuring a more comfortable and enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.