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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The particular suite that my family and I stayed in was extremely outdated. Things weren’t cleaned throughly and the tub/shower leaked badly. Overall, the property and location was nice but I won’t book there ever again.
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our well-kept property and had a pleasant visit. However, we are sorry for the cleanliness and maintenance issue you encountered. Your feedback has been shared with the appropriate team so that we can improve our service going ahead. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
Room smelled horrible The vacuum used to clean room was dirty I’m assuming. Otherwise just Ok!!
Business response:
Thank you for being our guest. Although from the rating it seems you had a pleasant stay, we are sorry for the odor issue you experienced in your room. Your feedback has been shared with the housekeeping team make sure this room receives a deep clean. Thanks again, and we hope to see you back in the future so that we can make it up to you. Sincerely, Hotel Management
Hotel is in a nice location. Front desk staff was friendly. Our room wasn't available so they moved us but tried to charge more for a smaller room. The room we moved to the bathtub was filthy, the pull out bed looked atrocious. The sink was leaky.
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our location and that you appreciated our associates. However, we are sorry for the cleanliness and maintenance issue you encountered. We have shared your feedback with the appropriate team to review and rectify the problems. It was a pleasure accommodating you, and we hope to see you again for a much better experience. Sincerely, Hotel Management
I was told that Expedia overbooked. Therefore, instead of 2 beds that I paid for, i got one and a let out couch. Got locked out of the room brcause the latch cought on thr way out and had to be cut off with bolt cutters. Then, the window wouldn't even lock!
Just "Fair" Haven't stayed at "extended stay" hotel befor. I learned that means lots of construction workers & you have to ask for everything you need because it's not in the room (apparently things "disappear") i.e.: dishes, silverware, hairdryer, TV remote. Room was clean but worn. No frills or perks like standard hotel, but was pretty quiet. Convenient location. Best feature is front desk staff, Mya! She's wonderful; the hotel & guests are lucky to have her!
Business response:
Eileen, thank you for reviewing our hotel. We are glad to read you had an overall pleasant visit. However, we are sorry for not meeting all of your expectations. Thank you for bringing your observations to our attention. Please note, as per our brand standard requirements, we keep the kitchenware and in-room amenities at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will give us another opportunity to provide you with a better ex... read more
Business response:
Robin, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
The bed In the room was not stable one of the legs is missing which cause the bed to be lopsided every time you lie down.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but we are sorry for the maintenance issue you encountered. We have shared your feedback with the appropriate team so that we can rectify this immediately. We hope to have another opportunity of welcoming you back so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,461 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.