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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, spacious rooms. Main ceiling light fixture was missing globe and one of the two bulbs were blown. A fast-food milkshake cup/straw had been left in freezer (presumably from last guest). Comfortable bed. Pleasantly decorated. Multiple available electrical outlets. Only 3 low to medium fill pillows provided with queen size bed and two guests.
Needs improvement in the details Thought the kitchen had basic supplies as advertised. It did not. Clealiness could use some improvement. No flat sheets on the beds and no linen for the pullout. Both easily aquired. Last visit there were no blankets on the beds. Need to pay more attention to obvious details. But will continue to be a repeat customer. Good location. Quiet and decent rates for our purposes
Business response:
Laurie, thank you for staying at Extended Stay America. We are glad you liked our ideal location and were impressed with the cost of your visit. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We have discussed these concerns with our team to be sure that these issues are not repeated. We appreciate your feedback and are excited about your next visit. Sincerely, Hotel Management
We were in a pet room and i felt maybe i should not be to harsh. I felt it wasnt up to my standards for the price and extra pet fee. I will look over scratched and torn furnishings. But my bed did not have mattress cover and mattress was stained and nasty looking. There was no dishware or any utensils. One tiny trash receptacle in bathroom. The tv did not work well, could not see picture only sound.
Business response:
Ray, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the mistakes made when servicing your guest room. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding your concerns with the television and make sure the problem is resolved immediately. We hope you will consider giving us a second chance so we can prove this is not typical of our service... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,009 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.