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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If your looking for pool this isn't the place for u it was nasty and green states they don't have a cleaning person. Got up for breakfast went downstairs at 8am their was no breakfast that started at 6 am families had to wait
Business response:
Dear Taraisha, We apologize for the inconvenience you experienced during your stay. Our priority is ensuring a clean and enjoyable environment, including our pool and breakfast services. We regret your experience was less than perfect. Your feedback will be shared with our team so that these issues can be addressed promptly. We appreciate your patience and understanding and hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Management
Only a couple issues, They said no smoking but you obviously smell smoke in the hallways and the pool was closed (it was slime green) they do realize it's hot here??? But comfy beds and blankets.
Utterly horrible. Basically all amenities were down and broke, not even a ice machine. I asked for cups and got from what I could tell was some random cups laying around somewhere. Couldn't call for Towels, had to bring the dirty ones down to exchange them. The smell of the room instantly hit me and I was scared to walk around the room without my sandals. No dishes in the room although there's a pamphlet that says there are.
Business response:
Dear Pierre, Thank you for sharing your experience, and we apologize for the inconvenience you encountered during your stay. We regret that our amenities were not up to standard during your visit and sincerely apologize for any discomfort caused. Rest assured, we are actively addressing these issues to ensure a more pleasant experience for all our guests. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay in the future. Sincerely,Hot... read more
The pool, exercise room, and laundry were all down at thw same time during our stay
Business response:
Dear Tiffany, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the simultaneous closure of our pool, exercise room, and laundry facilities during your stay. We understand the importance of these amenities to our guests and regret any disruption to your experience. Rest assured, we are actively working to address the issues and ensure such occurrences are minimized in the future. We appreciate your patronage and hope to welcome you back again soon.Sincerely,Hotel Management
Bathroom had human hair all over the floor, tub was dirty, floor was sticky, bed was old, AC made the worse noise, pool was closed and had Algae green water , location is great, but I would rather sleep in my car next time.
Business response:
Dear Nick, Thank you for bringing these concerns to our attention. We sincerely apologize for the unacceptable conditions you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations. We have addressed these issues with our housekeeping and maintenance teams to ensure improvements are made. Your feedback is invaluable, and we hope for the opportunity to regain your trust in the future.Sincerely,Hotel Management
The whole experience was terrible. The hotel was extremely dirty.
Business response:
Dear Kowaisia, Thank you for your feedback. We apologize for the issues you encountered with cleanliness during your stay. This is not reflective of our usual standards, and we are taking immediate steps to address these concerns with our team. Your satisfaction is very important to us, and we regret that your experience was so disappointing. We appreciate your comments and hope to have the opportunity to offer you a better stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.