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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was mold in the bathroom and the smell of mold was in the whole hotel. We also found a cockroach. The room was very rundown.
Business response:
Dear Melissa, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay fell short of expectations and regret the discomfort you encountered. While limitations may occasionally arise, your concerns are taken seriously and will be noted for further review. Feedback like yours plays an essential role in shaping future stays. We do hope you’ll consider visiting us again for a more positive experience. Sincerely, Hotel Management
Really good for the price.
Business response:
Dear Christian, Thank you for choosing Extended Stay America! We are glad to hear that you found us to be a great value. We aim to provide clean, comfortable accommodations and friendly service at a reasonable price, so it's wonderful to know we met your expectations. It was lovely hosting your stay. We look forward to welcoming you back again soon! Sincerely, Hotel Management
TERRIBLE
Business response:
Dear Carlos, We're sorry your stay didn't meet your expectations. It's clear that the environment didn't match what you were hoping for, and we regret that your experience was unsettling. We work hard to maintain a respectful and comfortable atmosphere for all our guests, and feedback like yours helps us identify areas where we need to continue improving. We are committed to providing outstanding service to each and every guest, and we hope you will give us another chance to show you this dedication. Thank you for choosing u... read more
Good
Bad smell inside room. Need to clean it properly.
Business response:
Dear Debkumar, Thank you for sharing your experience with us. We are glad you chose to stay and appreciate your feedback, which helps us focus on areas that matter most to our guests. We are sorry to hear that aspects of the environment did not meet expectations. Your comments have been shared with our team so they can be addressed. We hope to welcome you again for a more comfortable and refreshing stay. Sincerely, Hotel Management
I liked the location. I did not like the selection of items for breakfast that there was not any eggs, bacon, sausage, waffles, cereal and milk, fresh fruit, juices, or hash browns. I did not like that there were no cook ware, utensils, ice trays, and other kitchen supplies already available in the kitchen. I did not like that I requested ice trays and never received any. I did not like that I had to report the bathroom sink was clogged, and a light bulb needed to be replaced in the bathroom and lamp on the kitchen table. I ... read more
Business response:
Dear Angela, Thank you for sharing your experience. We are glad the location suited your needs, but we sincerely apologize for the inconvenience you faced during your stay. We understand how important amenities and timely service are to a comfortable visit, and we regret falling short of meeting those expectations. Your concerns will be shared with our team as part of our ongoing efforts to improve. We hope you'll consider returning and giving us another opportunity to provide a better experience. Sincerely, Hotel Management
The mattress on the pull out had a green stain on it. The 2 other beds are definitely worn out. The room has a damp smell to it. We were going stay another night but cause of these reasons we switched Hotels.
Business response:
Dear Brad, Thank you for taking the time to share your experience. We regret that your stay did not meet expectations and apologize for the condition of the accommodations you encountered. Your feedback is valuable, and we are addressing these concerns with our team to help ensure future visits are more pleasant. We hope you’ll consider returning so we can provide a more comfortable and welcoming environment on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.