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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms was outdated and not very clean
Business response:
Dear Guest, Thank you for taking the time to provide your perspective on the visit. We understand how disappointing it can feel when a room does not meet expectations for comfort and cleanliness, and we regret that this affected your stay. Your feedback will be reviewed with the relevant teams to ensure greater attention to overall upkeep and presentation. We hope you will consider allowing us another opportunity to provide a more satisfying visit in the future. Sincerely, Hotel Management
Rooms had a bad smell made me sick, had to change rooms. Couches were ruined, bathrooms were not clean. Says complementary breakfast but no breakfast only coffee and a granola bar was given. Not even juice or cereal was served for the kids. Some staff gave attitude, when asking questions.
Business response:
Dear Guest, We’re sorry to hear about the difficulties you encountered during your visit. We understand how unsettling it must have been to notice the unpleasant smell in your room, and then find additional concerns with the furniture and bathroom, and we apologize for the discomfort this caused. We also regret that the limited morning offerings did not match your expectations, especially when traveling with children. In addition, we are sorry to hear that some interactions with the team did not feel as courteous as they sho... read more
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.