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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
N/A
Business response:
Dear tonita, Thank you forchoosing us. We apologize for any inconvenience caused during your stay. We are disappointed to hear that we fell short of your expectations. Rest assured, we take your feedback seriously and will address this issue with our team to ensure improvements are made. We appreciate your understanding and hope to welcome you back soon.Sincerely,Hotel Management
Pool not open
Business response:
Dear Luciano, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pool not being open during your stay. The safety and satisfaction of our guests are our top priorities, and we understand the importance of having access to all advertised amenities. We will investigate the issue promptly and take necessary measures to ensure that the pool is available for our guests to enjoy in the future. We appreciate your understanding and hope to welcome you back soon.Sincerely,Hotel Management
Only a couple issues, They said no smoking but you obviously smell smoke in the hallways and the pool was closed (it was slime green) they do realize it's hot here??? But comfy beds and blankets.
The pool, exercise room, and laundry were all down at thw same time during our stay
Business response:
Dear Tiffany, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the simultaneous closure of our pool, exercise room, and laundry facilities during your stay. We understand the importance of these amenities to our guests and regret any disruption to your experience. Rest assured, we are actively working to address the issues and ensure such occurrences are minimized in the future. We appreciate your patronage and hope to welcome you back again soon.Sincerely,Hotel Management
Manager was very helpful nice
Business response:
Dear Brittany, Thank you for your recent stay at Extended Stay America. We're delighted to hear that our manager was able to assist you effectively during your stay. Providing exceptional service and ensuring guest satisfaction are our top priorities, and it's wonderful to know that our team member met your needs with kindness and helpfulness. We appreciate your positive feedback and will be sure to commend our manager for their outstanding assistance. We look forward to welcoming you back soon!Sincerely,Hotel Management
I didn't like that the bathtub wasn't fully cleaned. There were several stains on the carpet. One of the elevators were broke and it's difficult for me to walk far distance or use stairs. My room choice advertised a sofa-bed which I didn't have. One of the side entrance doors didn't lock properly.
Satisfactory Nice location in business/residential neighborhood, issues with electrical/cooling system (giant fans running off main lobby, plastic hung up etc). Key did not work initially and was surprised with 100 dollar deposit being charged as part of room cost, rather than a hold. Room itself was decent, smelled musty but overall satisfactory. Shower was tricky, zero pressure to head unless water is at right temp, very annoying and 6 am to figure out. Clearly dated fixtures need replacing/updating. Breakfast consisted of... read more
Business response:
Dear Jason T, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,461 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.