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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great just didn't know that had a 100 dollar deposit fee. It would been great if it was listed because some people may not have the money for deposit fee. But other than that
I would no recomend this place to anyone when I was given the room keys I was given room 132 and I went to the room I opened the door and to my surprise people were in the room they gave us a room that was being used after that I was given an empty room and noticed all of the furniture is old scuffed up and a big stain on the bath floor the drawers were sticky no breakfast options only coffee and muffins no ice maker and the mattress was really really hard
No front desk after 11 you got to call . And the cart things all the wheels are broken so be caref. No new towels before or after 9. Dishwasher leaked and was everything crazy. Under the bed was not clean and had to do myself. The breakfast wasn’t much to it. No eggs or such just muffins really and little ones. I did like it came with stove and big fridge. Another person said there microwave broken
Las habitaciones huelen a viejo y están muy maltratadas el edificio súper viejo y descuidado en sus instalaciones
Not clean, towells smelled weird. Bath tub was dirty, and it flooded. I saw a baby roach coming out from under the bed, mattress way too soft. Sheets didn't seem clean.
I would never stay here again Place was dirty had people smoking outside of every door standing outside stairs was stank hallways were dirty and stank. Sheets was dirty pajamas and underwear from previous guests was underneath the bed.
Business response:
Dear Esmider, Thank you for bringing these concerns to our attention. We sincerely apologize for the condition of your accommodations and the discomfort it caused during your stay. What you described is far from the standard we strive to maintain, and we take your feedback seriously. Please be assured that appropriate steps are being taken to address these issues. We hope you’ll consider giving us another chance to provide a significantly improved experience. Sincerely, Hotel Management
Runs and unfriendly staff
Business response:
Dear Tamara, Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Thank you for your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.