Extended Stay America - Jacksonville - Lenoir Avenue East

Frank 

on Expedia

8 years ago

The Worst Hotel I've Ever Stayed At Made reservations thru Expedia and had a conformation number. Got here at 11:30 pm after a 6 hour drive and the nucklehead at the desk said all rooms are taken. How can I have a "paid for " room and not have one available? Had to talk to the Manager and he gave us a handicap room. Works for me. Lot's of "questionable" people hanging in the lobby and in the parking lot most of the nite. Did not feel safe at all. This Non-smoking room smelled bad. Not of smoke but a foul smell. No handrai... read more

Anonymous 

on Expedia

8 years ago

Nice staff, poor housekeeping and maintenance. Stains of the sheets, found cigarette butts of the floor behind a chair, exhaust fan in bathroom did not work and the cover was falling off of the ceiling. 

Staci 

on Expedia

8 years ago

The hallway smelled terrible. It was awful. The room smelled like someone had been cooking Indian food. The bathroom was clean but the bathtub wouldn't drain. They did fix that the next day. The bed and pillows were worn and thin. But it was clean. Oh and the furniture was broken. 

Joe 

on Expedia

8 years ago

Cheap Very bad smell. Stayed for 1 night. Room had plenty of space. the carpet needs to be replaced or cleaned. Also, tv is blurry. channels seem to be coming from analog antenna, Not cable. 

Susan 

on Expedia

8 years ago

Ants in the bathroom There were ants in the bathroom, dirty sheets on one of the beds, and an awful odor in the room. The only reason we stayed was because it was late and we had a few drinks when had noticed the bugs and dirty sheets, otherwise we'd have left. Will not stay again. 

Gladis 

on Expedia

8 years ago

Worst Hotel I had never stayed at a hotel as awful as this one. As I checked in from a long day of Softball Tournament in with my teenage daughter I was asked if I wanted 2nd or 3rd floor. I requested 2nd. When I got in the elevator to go to the 2nd floor I noticed 2 woman that smell like smoke in the elevator. I didn't think anything of it since I had requested a nonsmoking room as I suffer with asthma. When my daughter and I get off the elevator I noticed that the whole floor smell like smoke. I walked into my room just to... read more

Craig 

on Expedia

8 years ago

The bottoms of my feet were black from walking on the floor in our room. Very disappointed. 

Elle 

on Expedia

8 years ago

When we got there they had given our rooms away!!! We did not stay at this hotel because when we got there they told us we had a reservation but they had given our room away. We had Expedia call them a day later and they said That they had not done that. So be aware of this hotel.