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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location - close to the Riverwalk area and San Marco. Fine for a one night stay. Room was clean and comfortable.
Business response:
Dear Jessica, We are delighted you enjoyed your stay at Extended Stay America! Our convenient location near the Riverwalk area and San Marco is indeed a highlight for many of our guests. We are glad you found your room clean and comfortable. Your appreciation means a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Sincerely,Hotel Management
The place need some updated, it is very center and thats why was my pick it but need some attention is the invest a little remodeling the place can become a great place to stay
Business response:
Dear Gustavo, We appreciate your feedback regarding our property. Your satisfaction is important to us, and we apologize for any inconvenience caused by the need for updates. We continuously strive to enhance our facilities to provide a more comfortable experience for our guests. Your comments will be addressed as we plan for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Management
The only issue was that I was told $90 but they actually charged $200. We were told we were charged a deposit but would get it back when we checked out. However we had to leave b4 anyone was in the office. We had been told at check in that someone is always at the desk. Wrong
Business response:
Dear Brenda, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
It was a last Min book. It was Just for the night and I didnt want to go to Big! It was my birthday weekend. The riverwalk is a 5min walk. I enjoyed my stay.
You get what you pay for. The hotel was cleanish, and we were only staying there overnight after a concert. A sign at check-in advised us of a $100 deposit required for booking through a third-party app and $8 for parking, which we were not aware of.
Business response:
Dear Jennifer, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 3,146 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.