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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t like The old saying you get what u pay for. You had to tote the dishes to your room pillows were too soft had to wait on someone to come check me in them started I’m on break really elevator room forget to open all you smell is weed
Business response:
Diana, thank you for your review. We are sorry our property was not to your expectations and for the issue you encountered. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Overpriced not so great. Location was good, but room, rate, etc. were not. Overpriced
Business response:
Broc, thank you for sharing your detailed feedback. While we are glad our location worked well for you, we are sorry you were unhappy with our price. Please know, we review our pricing regularly to make sure that we are priced competitively. We hope you will consider giving us a second chance the next time you are in our city. Sincerely, Hotel Management
Good location, but zero perks
Business response:
Virginia, thank you for being our guest. We are happy to know you liked our ideal location. However, we are sorry for not meeting all of your expectations. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Loved the swimming pool and lounge area.We were highly entertained by the local fauna: squirrels and tiny lizards.
Even though the hotel is older, it was quite clean. Everyone was very nice and accommodating.
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Ceiling fan in bathroom had lots of dust on it, and there were not cups in the room to drink, and elevator was not working
Business response:
Thank you for sharing your feedback with us. We apologize for the cleanliness issue in your suite. We will discuss your comments with our housekeeping team to be more diligent. Please note, to ensure the cleanliness of kitchenware, brand standards require us to keep them at the front desk, and we are sorry if this was not explained by our team. We hope you will allow us to redeem ourselves. Sincerely, Hotel Management
Great location for the visit I planned and great amenities
Business response:
Thank you for selecting Extended Stay America and sharing your review. It was a pleasure to know you liked our thoughtfully-appointed amenities and that you found our location ideal for your travel plans. Your gracious rating is highly appreciated, and we look forward to serving you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,716 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.