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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Richard, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
The room was very clean and housekeeping was so sweet and amazing the front desk staff were rude and were in no hurry what so ever it took us 45 mins just to check in because she was so slow. And there are no bathrooms in the lobby my poor child who is 4 had to sit there and Waite 45 minutes just so he could use the bathroom!!
Business response:
Thanks for the feedback. We are glad to read you had a comfortable stay and liked some aspects of our hotel. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Very fast check in, called in to get extra information on the hotel and got great customer service, would I come back ?.... Sure would
Business response:
Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and that our associates made your stay a memorable one. Thank you again for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Daisy, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
What I liked from the staff was they were warm and friendly which you would expect from an extrended stay hotel. The property was unique in that they had a full pantry of kitchen items ie. pots and pans, utensils which was unexpected. All around great hospitality!
Business response:
Elizabeth, thank you for the 5-star review of Extended Stay America. We are thrilled to know you liked having a fully-equipped kitchen to cook your own meals and that you were awed by our excellent hospitality. Thank you for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.