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Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Decent Stay My stay was ok when I first got there put me and room that wasn’t clean but they put me in another room that was clean so I can say that they customer service was good the room was decent over it was a good stay
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Orbitz payment didn't through, so I had to pay out of pocket.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay. However, we are sorry for the issue you had with the third-party website. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Third time in this nice place used for work business and location is really nice from the area that I’m working
Business response:
Thank you for making Extended Stay America your home away from home. We are delighted to know our ideal location is perfect for your needs and that you had a great stay with us once more. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
It was in close proximity to the ferry, the San Marco area, and walking distance to the Landings and down town.
Business response:
Thank you for choosing our hotel for your stay. We are glad to know you were happy with our location and that you enjoyed your visit. It was a pleasure accommodating you, and we hope to host you back again for an even better experience. Sincerely, Hotel Management
The staff was friendly, and the property was clean. The only thing i didnt like was the fact that if i needed something extra or pots and plates, i had to go and get them myself.... it would have been nice if the pots and plates were already n the room. And if i request something would have been nice if someone could. Ring mmhmm it to me.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We value your feedback as it will help us improve our facilities moving forward. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Great staff, okay rooms The front desk staff were so accommodating. There was a mix up with the system not having my reservation but they resolved the issue quickly and professionally. I stayed Christmas eve through Christmas Day and the ladies at the front desk were some of the kindest I had ever met. The rooms were a little dated and because of that there's only so much cleaning one can do. The walls were also very thin and I could hear someone snoring in another room all night, even over my white noise machine. But the lo... read more
Business response:
Thank you for staying at Extended Stay America. We are delighted to know you were impressed with our associates and that you had a nice Christmas Eve. It’s even good to know you also enjoyed our perfect location. Thank you again for choosing our hotel, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
It was ok.
Business response:
Curtis, thank you for reviewing your experience at Extended Stay America. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Good Hotel The hotel is good if you are going on a business trip. Has everything close. It has a kitchen on every room and free wifi. It can be a little bit cleaner but its ok for the price.
Business response:
Thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you liked our convenient location as it was perfect for your needs. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.