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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly. Location was convenient and it was nice having a kitchen.
Business response:
Vicki, thank you for taking the time to share about your stay at Extended Stay America We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Outstanding!! I can’t say enough about Gloria and her management staff for my one night stay. Gloria was extremely helpful when it came to my late arrival with a baby in tow! She had everything ready for me and I was in our room within 2 minutes. Upon checkout the manager on duty was exceptionally accommodating and understanding. She helped me with my late checkout and even helped me gathering my things. When I needed help the most the staff here were amazing! The room...it was perfect. Comfortable temperature, all the rig... read more
Business response:
Edward, thank you for the terrific review of Extended Stay America. Thanks for mentioning how our staff made you feel welcome and went the extra mile to make you feel at home. Your compliments have been shared with the team, especially Gloria. We look forward to being of service the next time you are in the area. Sincerely, Hotel Management
Biz trip The room was comfortable, but a bit dated and could have used some more outlets at the desk. There was a funny smell in the hallway, but fortunately not in the room. Not many restaurants near the hotel.
Business response:
Richard, thank you for making Extended Stay America a part of your travel plans. It is good to know you liked your accommodations and that you had a pleasant time with us. We appreciate all of your feedback and will use it for future improvements. Thank you again, and we look forward to seeing you again. Sincerely, Hotel Management
Very friendly & helpful staff. You had to request kitchen items, which I found odd, but they were prompt in filling requests. The standard (free) WiFi was terribly slow, and the "advanced" (pay) WiFi sometimes bogged down. Would stay again.
Business response:
Thank you for choosing Extended Stay America, and for taking time to post a review! We are glad to know you were impressed with our associates and had a pleasant time with us. However, we regret the inconvenience caused due to slow internet connectivity. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Business response:
Barry, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Victoria, thank you for your excellent rating. We are thrilled you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Terrible tv reception. Couldn’t watch basketball on major station. Needs upgraded to digital
Business response:
We appreciate you staying with us and providing your feedback. We certainly apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate you selecting our hotel for your stay, and we will hope you will visit us again soon. Sincerely, Hotel Management
Business response:
Bennett, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.