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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I have spent several long-term stays, and all good. The staff is excellent, friendly, always ready to help. The locations if excellent for working in downtown Jacksonville. The drive is short, and there is a SkyTram station right behind the hotel. Save on money and irritation.
Business response:
Denise, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It feels so good to know you were impressed with the courteous service provided by our team and that our location has been ideal for your needs. Thanks for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
We still can hear trafic sound from outside , I think the need to replaces the windows to block the noise from outside .
Business response:
Thank you for being our guest at Extended Stay America. Although you had an overall pleasant stay, we are sorry for the noise issue you encountered. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your business and hope you will come back to see us soon. Sincerely, Hotel Management
nothing outstanding...did get a good restaurant suggestion.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Bruce,thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America. We would like to invite you for another outstanding visit. Sincerely, Hotel Management
No real complimentary breakfast! Beds & pillow were uncomfortable but price & location was good location for the event I attended!
Business response:
Shamika, thank you for choosing to stay with us Extended Stay America. We're glad to know you found us to be at a fair price and that our location was ideal for your needs. However, we're sorry for not meeting some of your expectations. We will share your feedback with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
no Wi-fi man Everything was okay except for the internet the Wi-Fi did not work.
Business response:
Harold, thank you for staying with us and providing your feedback. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. Thanks again for staying with us and please come back soon! Sincerely, Hotel Management
Great for a night or a week. The staff was polite, presentable, and fun to talk to. The AC worked great and the furniture in the room was comfortable. Plus I love having a stove to cook on.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Suzanne, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.