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Extended Stay America - Jacksonville - Riverwalk - Convention Center

3.4
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

1413 Prudential Dr., Jacksonville, FL, 32207, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,932 reviews
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Anonymous's profile image
Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago
Evelyn's profile image
Evelyn 
6 years ago

Great place to stay Our stay was short but very good. Breakfast was rather limited , should gave more variety. 

Business response:

Evelyn, our thanks for taking the time to review your stay at the Extended Stay America. We are glad to know you enjoyed your time with us. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

My room was non smoking but I could smell smoke as if the people the night before was smoking but the staff was pretty helpful 

Business response:

Please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management 

J's profile image
J 
6 years ago

Everyone was courteous and professional! The staff is great. Look forward to returning in the future. Offer senior citizen discounts on Expedia when booking rooms. Don’t charge customers for parking! 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. We value your feedback and look forward to your return visit. Sincerely, Hotel Management 

Eric's profile image
Eric 
6 years ago

Great customer service Front desks had a great way of handle difficult situations in a professional matter great stafff 

Business response:

Eric, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

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Michelle 
6 years ago

Clean and safe place to stay. Check in was fast and smooth. The staff was friendly. The room was clean and no bad smells anywhere. It was a great nights stay there. I would stay there again if possible. 

Business response:

Michelle, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Good location for us as we did not have a car. Good connections nearby allowed us to see a lot of the city. Room had all we required and staff were friendly. 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know our wonderful location close to several local attractions was convenient for you and that you were pleased with the service provided by our associates. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

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Dena 
6 years ago

Business response:

Dena, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center

How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?

Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 3.4 star rating with 2,932 reviews. 

When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?

Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.