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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Wow - Patricia, thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star rating, it appears that we delivered on both counts. It was a pleasure having you at Extended Stay America - Jacksonville - Riverwalk - Convention Center, and we look forward to welcoming you back soon. Sincerely, General Manager
excellent front desk service; hotel could be a little noisy. no room service during stay. proximity of highways and bridges a negative point; no easy for walking around.
Business response:
Otto, thanks for your stay. We are happy you had a good experience overall and were pleased with our front desk staff. However, we are sorry our location was not ideal for you and we apologize if our housekeeping service was not shared with you. We provide this service on a weekly basis to respect the privacy of our long term guests and it also always available upon request for an additional fee. We hope that the other satisfactory aspects of your stay will bring you back for another visit in the future. Sincerely, General ... read more
Just not very updated... bed was not comfortable and not really that clean
Business response:
Many thanks for taking the time to post your review. We are disappointed to know you were not pleased with our beds. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make your next stay perfect. Sincerely, General Manager
Good for a budet but close to the riverwalk
Business response:
Thank you for choosing to stay at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are delighted you liked our affordable rates and the location of our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Francisco, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Jacksonville - Riverwalk - Convention Center and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Paul, thank you for choosing our hotel. We want all of our guests to thoroughly enjoy their stay, so we apologize if any inconvenience were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Ok for the price. Hotel is in good shape generally. They do use very cheap sheets and towels.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are glad to know your overall stay was a comfortable one and that you were satisfied with the price we offer. We also appreciate your observation and have taken a note of the same. Thanks for your review, and we hope to see you soon! Sincerely, General Manager
Staff was excellent and very helpful. Room was nice. There is no ice machine.
Business response:
Thank you for choosing Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are delighted to read you loved our courteous staff and your comfortable room. We would like to mention, we receive many positive comments regarding our fully equipped kitchens with full-size freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We value your business and hope to see you again soon. Sincerely, General Manager
Not worth the price A parking fee so ridiculous. Old and dingy looking
Business response:
Thank you for being our guest. We are glad your overall stay was good, but I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent guest experience and we hope to have the chance to prove it to you on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.