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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All in one. All the amenities in the room, including the kitchen.
Business response:
Luis, thank you for sharing your review. We are glad you had a pleasant stay and that you liked our in-room amenities. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Trevor, thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Nice & clean hotel no major complains, except they did not give me a receipt at the time I checked out of the hotel.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with most aspects of our hotel, especially with our well-kept property. We hope you will allow us to be of your service again whenever your plan brings you our way! Sincerely, General Manager
Reasonable Hotel near Downtown Due hurricane Irma I had to evacuate and move to another hotel within the Extended Stay America chain. This was handle very professionally be the hotel staff. The new room was a little smaller than the original room. Overall it met my expectations.
Business response:
Thanks for evaluating your stay. We are glad to read you liked our attentive service and that you found us to be a good value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Goede prijs/kwaliteit,slecht ontbijt Hotel geboekt om de ligging,was redelijk kortbij de boulevard en de rivier. Hotelkamer was ruim,zat zelfs een keukenblok in.nadeel was dat de koelkast veel lawaai maakte,die kon gelukkig uit. Wel een aantal restaurants op loopafstand,maar zoek je de bekende fastfoodketens dan zal je wel de auto moeten pakken. Ontbijt was teleurstellend,graan repen een paar cakejes en koffie in de lobby.Had er meer van verwacht. Verder wel een goede prijs/kwaliteit verhouding.
Business response:
Erik, thank you for taking the time to share your feedback. We are pleased to know you overall enjoyed your stay with us and were impressed with the good value we offer. That being said, I regret the inconvenience you experienced due to noise issues in your room and have shared your concern with my maintenance team to ensure our future guest’s does not encounter the same. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
nice little place that was safe and secure very nice motel for the money. close to the river front. wifii and beds were very acceptable/ had little kiten in the room wih refrigerator so that was a plus if you staying longer than a night and want to eat in
Business response:
John, thank you for staying with us. It’s a pleasure knowing you loved our kitchenette and the excellent facilities we offer. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Business response:
Austin, thank you for your four-star feedback. We are delighted we met your expectations and look forward to welcoming you back for another outstanding experience at Extended Stay America. Sincerely, General Manager
nice, clean hotel I felt very comfortable there. Room was nice and clean. staff was helpful and pleasant. I have no complaints.
Business response:
Jean, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager
Convenient but some issues It was convenient to what we were there for, but there was always people hanging out around the exit door smoking where there were "no smoking" signs. Our first night there we were woken at 2am to someone knocking on our door. My husband got up and told them they had the wrong room. Over the next two hours the man kept knocking on the adjacent room to ours. When my husband called the front desk to complain all they said was that they were aware and that the man had locked him key in his car and was... read more
Business response:
Jerri, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,716 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.