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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Hotel, Great Staff, Carpet was questionable. But overall for the little amount of time i was actually in the room it was a good experience.
Business response:
Sarah, thank you for posting your kind review of Extended Stay America - Jacksonville - Riverwalk - Convention Center. It’s our pleasure knowing you loved our property and the service we provided. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
Nice staff, good coffee It wasn't the prettiest place but I have no complaints. There was literally nothing I found wrong with the hotel. The staff were exceptionally friendly and helpful.
Business response:
Nicole, thank you for sharing your experience at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are glad you enjoyed your time with us and that our courteous associates made it even better. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, General Manager
a solid 2-2.5 stars... not 3. it was an impromptu stay in downtown Jacksonville. I didn't have time to research the area and just booked the best deal I could find. It was published as a 3star, but definitely had the feel of a 2star. the exterior of the property was clean and safe. The check-in process was fine. The hallways smelled of a fish cook off with permeating smells competing over each other. The room was ok, but the bed linens were old and worn out. I never use the top quilt, but the blanket led me to believe it has... read more
Business response:
Marci, thank you for your comments. We are pleased you had an overall nice stay. However, I am disappointed to know you were not completely satisfied with your room. I have shared your comments with my housekeeping team in regard to the smell to ensure we are well-poised in the future. Your feedback will help us to improve our facilities and amenities going further. We hope to see you again soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - Jacksonville - Riverwalk - Convention Center. Sincerely, General Manager
April 2017 Nice kitchen area, clean room. Friendly staff.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are delighted to know you loved our excellent service and your room along with the kitchenette. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Charlene, thank you for sharing your rating regarding your stay at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Very clean Very good for one night stay as well as very clean.
Business response:
David, thank you for including us in your travel plans. We are glad you had an enjoyable stay and that our facilities and service were to your satisfaction. We appreciate your feedback and hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
Business response:
Jennifer, thank you for your four-star rating. We are glad your overall experience was a pleasant one. We value your business and hope you will choose Extended Stay America - Jacksonville - Riverwalk - Convention Center again. Sincerely, General Manager
Comfortable My experience was pleasant.
Business response:
Crystal, it was our pleasure having you as our guest at Extended Stay America Jacksonville - Riverwalk - Convention Center and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay. Please visit us again the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.