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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent downtown location This down at the heels hotel is very near the heart of downtown Jax and incredibly low priced. My small room included a kitchenette but no amenities such as a coffee maker and silverware though these items (minus coffee) we're available upon request. Coffee and granola bars were offered in lobby in the morning. There is a terrific Thai restaurant (Basil) across the street. If you're on a budget 0this hotel will work just fine.
Business response:
Sally, thank you for evaluating your stay at our hotel. We are pleased you not only loved our prime location but also found our prices to be very reasonable. We appreciate your recommendation and hope to see you again in the future. Sincerely, General Manager
Business response:
Fawn, thank you for your stay at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are happy your overall experience with us was a pleasant one. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely, General Manager
Long drive, late check in in a. Overbooked hotel The hotel was overbooked we needed 2 beds but they only had one bed, without paying extra they gave us 2 rooms with a queen size bed. That was definitely nice, the front desk was very understanding. I needed to be in this hotel because I need to be close to the seminar venue, we travel 4 hours with the kids. There were trash still in the kitchen and found a roach on our nightstand. It was past midnight and I needed to get the kids in bed, thought I killed it and didn't I'd thi... read more
Business response:
Sarah, thank for staying with us while attending a seminar. We are happy to know you liked your room and that your stay with us was comfortable. However, I am sorry for the inconvenience you had and have shared it with my housekeeping team to ensure our suites are thoroughly cleaned. It was a pleasure serving you and your family, and we hope you will come and see us again in the future. Sincerely, General Manager
Wonderful Stay. It was really nice and wonderful stay. Glad I chose this hotel. Only 9min from where I need to go. Great quiet area as well. Beds was comfortable.
Business response:
We are so glad you thoroughly enjoyed your stay at Extended Stay America - Jacksonville - Riverwalk - Convention Center. It is nice to know our location was perfect for your needs. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back. Sincerely, General Manager
Ok Stay The hotel was nice but the brekfast isn't what you think,you have to pay for parking and Housekeeping only clean the rooms once a week. The Clerk was friendly she was an African American tall lady I don't remember her name she had pink nails.. but the woman whoever took over her shift that night it was a whit lady was not professional she was on the phone and gave me towels that had hair on it.. She wasn't at the desk when I went down to ask a question about housekeeping
Business response:
Debreisha, thank you for reviewing your visit to our hotel. We are glad your overall stay was a pleasant one, but we are sorry our services and facilities did not meet your expectations. Since we are an extended stay property, our housekeeping service is provided once a week to respect the privacy of our guests. We also value your observation about one of our associates and your comments will be used a tool to revisit our training procedures. We appreciate your business and hope to have you as our guest again in the future. ... read more
Business response:
Thank you for choosing our hotel and for your feedback. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Wenzel, thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to your expectations. Everything we do is aimed at providing you with an excellent hotel experience and we hope to have the chance to prove it to you on a future stay. Sincerely, General Manager
Nice hotel, convenient location. It is near the monorail and buses, as well as the Southern Grill restaurant which has amazing food!
Business response:
Luke, many thanks for taking the time to share your feedback with us. It's nice to know you enjoyed your stay and that our location was perfect for everything you wanted to do on your trip. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Jacksonville - Riverwalk - Convention Center. Sincerely, General Manager
Nice for local run! Great location and very friendly staff
Business response:
Barbara, thank you for being our guest at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are glad you enjoyed your stay and that our location and service were to your satisfaction. Thanks again, we hope to have the pleasure of serving you again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.