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Extended Stay America - Jacksonville - Riverwalk - Convention Center
- Hotels
- Jacksonville, FL
About this business
Extended Stay America Hotel Jacksonville - Riverwalk is located at 1413 Prudential Dr, Jacksonville, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
1413 Prudential Dr., Jacksonville, FL, 32207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your stay and for your four-star rating. We are glad your overall experience was a pleasant one. We value your business and hope you will choose Extended Stay America - Jacksonville - Riverwalk - Convention Center again. Sincerely, General Manager
Great place to stay, clean and friendly workers. Clean rooms, friendly service. Would stay again.
Business response:
Thanks for being our guest and for the nice remarks! We are happy to note that you enjoyed our helpful associates and your well-maintained room. All of us here at Extended Stay America - Jacksonville -Riverwalk -Convention Center look forward to serving you soon! Sincerely, General Manager
Very friendly staff. Beds smaller than advertised. We rented 4 rooms. All had full size beds, not the advertised queen size.
Business response:
Thank you for staying with us at Extended Stay America -Jacksonville - Riverwalk - Convention Center. We appreciate your nice comments about our staff and are glad your overall visit was a pleasant one. However, we apologize if our beds did not meet your expectations, but we hope it will not deter you from choosing us again. We appreciate your business. Sincerely, General Manager
Good for the price All good except for location nothing to see I dont like they charge $25 parking
Business response:
Thank you for being our guest at Extended Stay America -Jacksonville - Riverwalk - Convention Center. We are glad you were pleased with our pricing and the convenience of a kitchenette in our suites. However, we apologize for your disappointment with our parking charges. We hope that all the other amenities we offer and our clean, spacious suite helped to make up for it. It was our pleasure having you as our guest, and we hope you will come back to see us again. Sincerely, General Manager
The hotel staff were very friendly and accommodating
Business response:
Thanks so much for the fantastic remarks of Extended Stay America - Jacksonville -Riverwalk –Convention Center. We are thrilled to know that the exceptional service from our staff was the highlight of your visit. We hope to serve you again when in our area. Sincerely, General Manager
Business response:
Thank you for staying at our hotel. We are glad your overall experience was good, but we apologize that we did not meet all of your expectations. We look forward to providing a better experience the next time you visit us. Sincerely, General Manager
Business response:
Thank you for the wonderful feedback of Extended Stay America - Jacksonville - Riverwalk - Convention Center. I am pleased to know that we exceeded your expectations with our amenities and facilities. Thank you for being our guest, and we hope to see you again. Sincerely, General Manager
Pleasant and convenient! My husband and I only stayed one nite. However our experience was nice. After reading some of the reviews I was a bit concerned. The hotel is older and perhaps could use some brightening in the lobby however our room was spacious, very clean and the bed was comfortable. Its obvious that some people just love to complain about everything. Some are never happy. All in all, I would recommend this as middle of the road hotel, its not the Ritz but your not paying Ritz pricing. Oh the staff were all very ... read more
Business response:
Thanks so much for your feedback regarding your stay at Extended Stay America - Jacksonville -Riverwalk –Convention Center. We are glad you liked your spotless room and our friendly associates. It’s also pleasing to note that our location was convenient for your overnight visit. We appreciate you recommending us, and hope to see you and your husband the next time you are in the area. Sincerely, General Manager
Safe location but use it as a last resort
Business response:
Thank you for being our guest. We are glad you were overall pleased with your stay with us and you were happy with the convenience of our late check-out facility and location. We appreciate your observation and apologize for any inconvenience caused. Thank you for your business, we would love the opportunity to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Riverwalk - Convention Center
How is Extended Stay America - Jacksonville - Riverwalk - Convention Center rated?
Extended Stay America - Jacksonville - Riverwalk - Convention Center has a 4.3 star rating with 1,641 reviews.
When is Extended Stay America - Jacksonville - Riverwalk - Convention Center open?
Extended Stay America - Jacksonville - Riverwalk - Convention Center is open now. It will close tomorrow at 12:00 a.m.