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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay Property is nice, however we were put in a room that should have been closed to guests. Air unit plug and outlet were charred. No air movement in room. Luckily it was rainy and cool during our visit. Reasonably priced and pet-friendly! Will be back for sure!
Business response:
Kelley, thank you for choosing Extended Stay America on your trip to our city. It feels great to know you liked our pet-friendly policy and were impressed with our well-kept property. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Thank you once more for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice stay. Great services and some of the nicest rooms in town.
Business response:
Thank you for reviewing your experience at Extended Stay America. It feels so good to know you were impressed with your well-appointed room and the service provided by our staff. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Bed was subpar, bathroom fan needed replacing, WiFi rarely worked.
Business response:
Thank you for posting a review of your stay. We sincerely apologize for the maintenance issues you encountered in your room. We appreciate you bringing these issues to our attention, and we want to let you know our engineering team is already working to address the problems you mentioned. Please give us a chance to improve our impression and redeem ourselves on a future date. Sincerely, Hotel Management
Great place We just had one comfortable night at this hotel between two flights. It worked perfectly for us. We arrived 10pm, checked in and were in bed by 10:30pm. The bed was wonderful, we slept like a log.
Business response:
Lynda, thanks for the kind review of Extended Stay America. We are thrilled to know you experienced a great night’s sleep in your comfy bed and that you had a relaxing stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Very convenient to the airport but that is also not so good because of very early morning and late night flights make a lot of noise. A little disappointed that my room was not cleaned in the three nights I was there. Garbage never removed, towel left in the tub. I was very disappointed in the grab and go breakfast. It’s been 8-10 years since I said here, but then they had fruit, a choice of cereals and pastries. This time plastic sealed muffins very limited choice, granola bars, the Halloween “fun size “; instant oatmeal, c... read more
Business response:
Rosemary, we appreciate you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay and that our breakfast offerings weren't to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
This is extremely convenient to the airport, right across the street. The hotel is clean, the rooms are comfortable and the AC is working!!
Business response:
Thanks for making Extended Stay America a part of your plans. It is a delight to know you had a relaxing stay in your well-maintained room and liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Staff were lovely but the fan in the refrigerator in my room was extremely loud and woke me up numerous times. Wouldn’t book a room with a kitchen facility again.
Business response:
Rachel, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Clean moderate facilities. One night stay during a move served it's purpose. Comfortable,clean room.
Business response:
Henry, thank you for taking the time to review your experience at Extended Stay America. We are glad to read you liked our well-kept property and your comfortable room. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Juneau on the fly We were greeted well with quick check-in. Room was adequate. Needed more sound proofing as hall way and sounds from floor above were really noticeable. Otherwise it worked for us.
Business response:
David, thank you for choosing to stay at Extended Stay America. We are glad to read you liked our front-desk service and your well-appointed room. However, we are sorry for the noise issues you had and the inconvenience it caused. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.