Extended Stay America - Kansas City - Airport

John 

on Expedia

9 years ago

You get what you pay for... Rooms were clean. When we got there our toilet was leaking and we told the front desk and it never got fixed. The shower leaked and we had no cold water in the sink. Our choices were scolding hot or luke warm. No one ever came and took the dirty towels. We had to go to the desk and ask for more and the clerk was moody. Over all I would not recommend this hotel to anyone. 

Chris 

on Expedia

9 years ago

Don't stay here!! Fights in hall ways. Very noisy. 

Anonymous 

on Expedia

9 years ago

Not the best rooms Stayed in room #128 and the toilet did not flush, had no cold water in the shower only hot hot hot water. The main door to enter the room had such a big gap at the bottom you could see the people walking in the hallway. The pillows were horrible. I had three pillows stacked together and even so it would flatten paper thin. The curtains are right in front of the A/C unit and they are so long that the A/C blows them away from the window. Hotel staff not exactly the friendliest. They only have staff at the ma... read more

Anonymous 

on Expedia

9 years ago

The room kinda seem run down. The bathroom wasnt completely clean. I a few hairs in the bed like the sheets werent change. I would nt stay there again. 

Caleb 

on Expedia

9 years ago

Check-in personnel didn't seem to know how to check me in with my online reservation. The room smelled weird as well. Worked alright for a one night stay. 

Kimberly 

on Expedia

9 years ago

worst staffing ever Overnight staff was rude when i checked in. I paid for two nights and was only there for an hour before the staff said i was too loud. No refund and again he was absolutely rude. Never again! 

Anonymous 

on Expedia

9 years ago

Stay for the shuttle The hotel was in the middle of a remodel. Staff was very helpful.