Extended Stay America - Kansas City - Airport - Tiffany Springs

Cindy 

on Expedia

7 years ago

The room has crumbs in the kitchen and on the kitchen table. No towels were in the room upon arrival and we were given a handicapped room without explanation. Showering was extremely difficult in the handicapped shower and then the surprise of no towels. yuck. 

Matilda 

on Expedia

7 years ago

It was close to airport, Hotel staff was trying to help if you need anything. It was just not clean and small trash everywhere, in the hall f the hotel and in the room. Bedding is very old and became thin and gray. 

Andrea 

on Expedia

7 years ago

Absolutely filthy, chunks of ceiling are falling apart, dirt around all sinks, and lacking a sense of security. My reservation was also nowhere to be found in their computer system. Poor managed, no regard for comfort or cleanliness. 

Wontgoagain 

on Expedia

7 years ago

Horrible customer service! Airport shuttle that is supposed to run every 30 minutes took 2 hours to pick me up. No shuttle back to the airport in the early morning, so I had to get a cab. Person at the front desk was not able to help me with getting a cab, so I had to do it myself. 

Anonymous 

on Expedia

7 years ago

Disrespected Staff very disrespectful and rude, tube was flooding 

Anonymous 

on Expedia

7 years ago

Stay in Kansas City The A/C did not work very well and the room was really hot. People outside by the pool partying and smoking til after 1 am. The desk clerk mess up my check in and I ended up paying for the room on two cards, which one was refunded but I was charges a NSF fee. He said, “he should have asked.” Lori was the bright spot of the stay. She deserves a raise! The pool tiles were falling off and there was a limit of how many could be in there. 16, we were 15 and couldn’t all swim together because there were others ... read more

Cindy 

on Expedia

7 years ago

Noisy and dated What extended stay hotel have no clocks, no glasses, plates, pans, silverware...couldnt even make a cup of coffee even though there is a fridge and stove. Desk not attended and shuttle bus hours did not support my flight timeline. 

Jeff 

on Expedia

7 years ago

I go to check in at the hotel and he says that I'm not able to check in for 30 minutes because it's doing some kind of admin work on the computer. Its 1am and I just got done waiting 15 minutes for my bag, waiting 15 minutes for my Rent-A-Car, driving 15 minutes to get there. Doesn't offer me anything, doesn't make any suggestions, bad customer service.