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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like its proximity to downtown
It was quiet comfortable affordable price and easy access to dinning and shopping
Business response:
Dear Neal, Thank you for your excellent review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Sincerely,Hotel Management
The staff was very pleasant and friendly. The hotel is pretty tired. Some things in the room were broken or in less than great shape and definitely need repair. The location is great - cheap room for being right on the Plaza.
Business response:
Dear Michael, Thank you for taking the time to share your feedback with us. We are delighted that you found our staff pleasant and friendly, and we appreciate your kind words about our location. However, we apologize for any inconvenience caused by the condition of certain items in your room. Your comments are valuable to us, and we will use them to prioritize necessary repairs and improvements. We strive to provide a comfortable and enjoyable experience for all our guests, and we hope to have the opportunity to welcome you ... read more
The entire place had a terrible smell to it, and the showers were gross looking, but the staff was very friendly and the room wasn't bad overall
Business response:
Dear Ashley, Our team is grateful that you chose to stay with us and enjoyed the considerate hospitality of our staff. However, we regret that we could not provide you with the flawless experience you deserve, and we sincerely apologize. We have addressed these concerns with our concerned team members and will use them to enhance the guest experience. We invite you to return and let us offer you a more seamless stay.Sincerely,Hotel Management
The unit we stay in had crumbs on the floor in the kitchen counter and there was road construction in front of the building. I would only stay there again if prices was reduced and not other place available
Business response:
Dear Deidra, Thank you for staying with us. We apologize for any inconvenience caused by the cleanliness of your unit and the nearby road construction during your stay. Your feedback is valuable, and we'll address these issues to ensure a more pleasant experience for future guests. We appreciate your input and hope to welcome you back under improved circumstances.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.