Extended Stay America - Kansas City - Country Club Plaza

Business response:

Dear Victor, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Roger, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our service. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Milagros, Thank you for sharing your experience with us. We are sorry to hear that our services and amenities did not meet your expectations. We have shared your comments with our team to ensure clear communication going forward. We want to take this opportunity to inform you that hair dryers are available at the front desk and are complementary. We hope that this information will be helpful to you during your future stays with us. Once again, thank you for your feedback. We appreciate your business and hope to welcome ... read more