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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent
Business response:
Dear Roger, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our service. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
There is no hair dryer in the room
Business response:
Dear Milagros, Thank you for sharing your experience with us. We are sorry to hear that our services and amenities did not meet your expectations. We have shared your comments with our team to ensure clear communication going forward. We want to take this opportunity to inform you that hair dryers are available at the front desk and are complementary. We hope that this information will be helpful to you during your future stays with us. Once again, thank you for your feedback. We appreciate your business and hope to welcome ... read more
The location is good because it is close to downtown. But their breakfast was not good. They have no breakfast options. The advertisement and the realities are not the same!
Okay… Was supposed to get a king suite, got 2 full beds. The bed was not very comfortable and my boyfriend and I are very tall. The utensils/dishes and pots and pans provided were mixed matched and wasn’t given dish soap or rags or anything but Overall was an okay stay and would stay again due to convenience of location and having a kitchen in the unit.
Business response:
Dear Guest, We appreciate you sharing your experience and noting our great location. We're happy to hear that you could utilize our fully equipped kitchen. Thank you again for including us in your travel plans. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Breakfast?
Business response:
Dear Michael, Thank you for being a guest in our hotel and sharing your review. We are sorry for your disappointment with our complimentary grab-and-go breakfast. Please be assured that we will review your concerns with the appropriate individuals in our team and follow up to determine where we went wrong and how we can avoid future inconveniences. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.