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Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room needed to be cleaned
Business response:
Dear Jessica, Thank you for taking the time to give us feedback about your recent stay. We apologize for the inconvenience in your room due to a few housekeeping oversights. We will review this issue with our team to ensure a much better future stay; we are very grateful for your patience. We are thankful for the feedback, and it would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Very welcoming and hospitable staff. However, the heater in my room was broken (made a loud noise, blew cold air) and the temperature was extremely cold. I had to ask for 2 additional blankets to stay warm during the night.
Business response:
Dear Zane, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Room was not swept good enough but everything else was good
Business response:
Dear Lee, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We have noted your feedback about cleanliness and appreciate the constructive comments, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.