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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable, but not comfortable The suite was extremely small. No hot free breakfast. Room was not as clean as it could have been.
Not recommended. Wifi didn't work. Nothing in room except two towels and washcloths and two plastic cups. Two empty ice trays and no ice bucket. Was supposed to be extended stay. Was told in checking out you had to ask for things.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as properly stocking our rooms. I really appreciate you... read more
Our stay First was disappointed when got to room it did not have a coffee maker or an oven or dishes pots or utinciils in room like the hotel Amenities said will never stay there again
Would never stay here again Checked in and the room had no TV remote. Went to front desk and they gave me a couple to try. Neither worked. Was able to get one that worked the next day. Room had one hanger. They did not have anymore available. No dishes, glasses, etc. I was told you had to request them. I requested ONE glass. They didn't have any. Free internet but it was very slow. You could upgrade for a fee. If you wanted your room made up-there was an extra charge.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel t... read more
sandpaper towels THE towels are lie sandpaper
Unfortunate stay Room was very dirty - linens dirty. Asked for linens to be changed. Took the housekeeper 4 times before she got the right linens.
Didn't get any sleep There was a dog in the room next to us that barked the entire night! Our friends were in the room directly across from the dog & it was just as loud there! It was obvious that there was no human in the room. The front desk clerk was very frustrated, too. I don't understand why they could not access the room. They tried calling & knocking. They could hear the dog from the lobby. The whole hotel was full of tired, angry people!
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 3.6 star rating with 1,800 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.