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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Conveniently located close to interstate. Nice accomadations esp for extended stay.
Business response:
Thank you for selecting Extended Stay America for your trip. It’s a pleasure knowing you liked our location which was convenient for your needs and had a comfortable visit. We hope to welcome you back soon. Sincerely, General Manager
Softball trip I didn't like I had to exchange my sheets and towels at front desk. Otherwise it was ok. Shower could've been cleaner saw some mold. Overall it fit our needs.
Business response:
Bobbie, thank you for being our guest at Extended Stay America - Kansas City - Overland Park - Nall Ave and for letting us know you had an overall pleasant stay. However, we are sorry that you were unhappy with our hotel’s policy and regret the inconvenience it caused. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Good value for money I was there one night passing through KC. I had never stayed at such a property for only one night. It was nice change of pace and reasonably priced.
Business response:
Bruce, thank you for being our guest at Extended Stay America - Kansas City - Overland Park - Nall Ave. We are glad to know our location was perfect for your needs and that you liked the great value we offer. We appreciate your observation and hope you will choose us again the next time you are in this area. Sincerely, General Manager
Business response:
Jim, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
No surprises Easy to find, and easy check-in. Room was nice but could have been cleaner. Not filthy, but needed a vacuum and duster, and the comforter washed. No weird smells, and kitchen area was clean.
Business response:
Jeremy, thank you for choosing Extended Stay America - Kansas City - Overland Park - Nall Ave. and for sharing your experience. We are glad that you liked our front-desk service and your clean room. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Had a couple dirty towels hanging in bathroom from a previous stay. Halls had a bad oder in them.
Business response:
Douglas, thank you for sharing your feedback. We apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America - Kansas City - Overland Park - Nall Ave. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager
Front desk was very helpful. My first room assignment in this non smoking establishment smelled of cigarette smoke. We were given a different room quickly. I never expected I'd have to place a special request just to get my kitchen supplies! Cupboards and drawers weren't clean, I was reluctant to put my clothes in the dresser. Carpet was sticky and refrigerator was rusty. For a newly "renovated" place nothing seemed too new.
Business response:
Thank you for being our guest. Although you liked our front desk associates, we sincerely apologize for the cleanliness issues you encountered during your visit. I am working with my housekeeping department to make sure all procedures are being followed so this does not happen again. We regret the inconvenience caused and hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,231 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.