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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Passing through. Friendly staff, comfortable bed and good location. I stayed one night, but it would be a great place for an extended stay. It did not have a hair dryer in the room.
Business response:
Arlene, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Kansas City - Overland Park - Nall Ave. We are thrilled to read that you loved our friendly associates and convenient location. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America - Kansas City - Overland Park - Nall Ave. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Older hotel bad management Clean room. Hard bed like sleeping on a board. Over worked staff. Had to go to the desk to ask for everything.
Business response:
Thank you for being our guest. We are glad you liked your room, but we are sorry if you were inconvenienced by our hotel policies. Being an extended stay property, our services are designed as per the guests staying multiple nights who bring their own personal items from home so that’s why our amenities are kept at the front desk. We apologize for the issues you identified. We work hard to deliver the best facilities and service, and your feedback lets us know that we need to improve our efforts. We value your business and h... read more
Unpleasant Stay When we first got inside of our room, there was a really strong smell of clorox/bleach. We had to open the window to let some fresh air come in. In the shower room, there was a used towel hanging on the curtain rod (cleaning people probably forgot to take it). Then, found out that there was no hair dryer, no hangers in the closet. There was only one trash can in the entire room. The wall between the rooms are extremely thin. We could literally hear what people next door said. We got waken up few times through... read more
Business response:
We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager
Nice place to stay. Very nice place to stay with a very comfortable bed to sleep.
Business response:
Thank you so much for confirming to others that what a great choice Extended Stay America - Kansas City - Overland Park - Nall Ave. is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - Kansas City - Overland Park - Nall Ave. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Great Stay Nice kitchen and comfy bed. No traffic noise. Wi-Fi was not good though.
Business response:
Alan, thanks so much for the five-star review of Extended Stay America - Kansas City - Overland Park - Nall Ave. We are happy you had a comfortable stay with us. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Classy! I would definitely stay there again! I would recommend it to family and friends and fellow travelers great for the price! I will give it a five star I will be back again !
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Kansas City - Overland Park - Nall Ave. works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We appreciate you recommending us to future travelers and look forward to your next stay with us soon. Sincerely, General Manager
Adequate for the Price If you're looking for a no frills place. This is okay. Front desk staff was friendly. Location is convenient to the hwy. and shopping and is safe. We were in town to visit friends and family so didn't need the kitchen but it was not furnished. We were told when we checked in that utensils were available upon request at the desk. Bed was comfortable but sheets, towels, etc. were thin and it was chilly in the room during our stay. If you're very picky about cleanliness this is probably not the place for ... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,231 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.