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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sally, thank you for sharing your rating regarding your stay at Extended Stay America - Kansas City - Overland Park - Nall Ave. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
John, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
I wasn't impressed Room had a smell, one light didn't work, and was not inviting at all.
Business response:
Stacia, thank you for evaluating your stay. Please accept my personal apology as well as assurance we are working to address the concerns you outlined. Our goal is to provide a comfortable experience for every guest and our associates are working towards it. I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
TOFW Decent hotel for the price, but the breakfast was really lame and they didn't have dishes in the rooms, I guess you had to ask for them, but there was a line of over 10 people, trying to check in and I didn't have time to wait because we had a conference to go to. Beds we're comfy, but one of our rooms smelled like smoke even through it claims to be a non smoking hotel. Location for us was perfect.
Business response:
Keith, thanks for choosing to stay with us. Although you liked our location and the value we offer, please accept my sincerest apology for the inconvenience and less than favorable experience you had at our hotel. I am very sorry our service levels and facilities did not meet your expectations and regret the inconvenience it caused. Kitchenware for your suite is kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front des... read more
It was fine would of liked a cot available but other then that..fine. I only stayed one night. Bed wasn't broke down, very comfortable.
Business response:
Ronda, thank you for choosing Extended Stay America - Kansas City - Overland Park - Nall Ave. I am glad your stay with us was comfortable. We appreciate you being our guest and look forward to welcoming you again! Sincerely, General Manager
Great for the price! The front desk staff was nice, the room clean and a good size. The free internet was very slow so I upgraded and that worked fine.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed the service our staff at the front desk provided and that your room accommodations were much to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Big room and very cheap but the bathroom was dirty. Super friendly staff.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,231 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.