Extended Stay America - Kansas City - Overland Park - Nall Ave.

Heather 

on Expedia

3 years ago

Don’t stay here Our room key never worked. Every day we had to get a new one which also didn’t work and then staff ( who was outside smoking) had to let us in our room. This happened every single day in our stay 

Scott 

on Expedia

3 years ago

This hotel appears to have become a shelter for people experiencing housing insecurity, which they don't tell you when you book for obvious reasons! It felt unsafe for my wife and our teenage daughter, the place was a mess, people were lounging around the premises, basic furnishings were absent from the kitchenette (we had to ask for forks), and our "non-smoking" room reeked of smoke! Will not be returning here ever again. 

Jeffery 

on Expedia

3 years ago

For an extended stay: Internet did not work, no hair dryer, no ice available, Kitchen not fully stocked as advertised, we had to ask to for items, no coffee maker, security doors did not shut tight-no security, no drain stopper in kitchen sink, phone did not work desk was stickey, entryway was very dirty, outside litter and very dirty. 

Cathy 

on Expedia

3 years ago

I would not recommend this place. We were only there one night, but all the drawers were broken in our room, the tub had rust stains and hair in it. The hallways smelled disgusting. I know it is t a high end hotel, but for what I paid, I expected it to be clean and not smell. 

Vincent 

on Expedia

3 years ago

stayable but poor expectation the room was non smoking, but there were ashes below the sink, which led me to see that my room had not been cleaned very well. There was damage to carpet, chairs, counters and cigarette burns in bathroom. trash was left in drawer. and had a hole in the duvet cover for bed. Not at all what you expect for the price and claim of a 10 point inspection of cleanliness. also the so called continental breakfast was a joke! i did inform the front desk. 

Lisa 

on Expedia

3 years ago

Horrible This place is gross. My room smelled of stale aerosols that had been sprayed in the air conditioning unit. There was no way to get around the stench. I am still having sinus issues two days later. The sheets were dirty and had hair all over them as did the towels. I will never stay at an Extended Stay again. 

Angela 

on Expedia

3 years ago

For Extended stay, no dishes or kitchen items were in the room. The room had an odor and the linens are old wore holey and not changed on the pull-out. Kitchenette cabinets looked like they had not been wiped down in months.